Customer Service Administrative Assistant
Resume:
Bobbi Rodgers
Graniteville, SC *****
***********@*****.***
Seeking an entry level position which will provide progressive training and opportunity for advancement.
Work Experience
Administrative Assistant/Receptionist
Capps Insurance Agency - Augusta, GA
September 2017 to Present
Customer Service, general office duties, accurately applied cash, money orders, check, and credit/debit card payments to correct accounts, create an issue COI's, answer multi-line phones, helped resolve customer questions / issues pertaining to their policy. Mobile Parts Pro
Advance Auto Parts - Beech Island, SC
March 2017 to September 2017
Delivery of parts to commercial accounts within a timely manner, customer service, pulling and filling customer orders with correct parts, stock and front shelves, cashed out walkin customer purchases, making correct change, assisting in other areas when needed. Store Manager
Circle K
January 2016 to February 2017
Customer Service, hiring and training of all employees, daily deposits, daily paperwork, data entry, reporting to corporate office as well as DM (District Manager), inventory control, vendor management, balance cash drawers and safe, cash drawer and lottery audits. Administrative Assistant/CSR
Acceptance Insurance - Greenwood County, SC
December 2014 to April 2015
Customer Service, accurately posting customer payments to accounts, reminder calls, marketing, general office duties, answering multi-line phones.
Store Manager
Anderson Oil Company - Lexington, SC
December 2001 to December 2010
Customer Service, hiring and training of all employees, daily deposits, daily paperwork, data entry, reporting to corporate office as well as DM (District Manager), inventory control, vendor management, balanced cash drawers, safe, and ATM machine, cash drawer and lottery audits. Education
High school diploma in General Studies
Saluda High School - Saluda, SC
August 1992 to June 1995
Skills
• Vendor Management
• Store Management Experience
• Inside Sales
• Multi-line Phone Systems
• Clerical Experience
• Administrative Experience
• Purchasing
• Office Management
• Management
• Microsoft Outlook
• Front Desk
• Merchandising
• Order Entry
Assessments
Attention to detail — Proficient
October 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Customer focus & orientation — Expert
October 2021
Responding to customer situations with sensitivity Full results: Expert
Administrative assistant/receptionist — Proficient October 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Work style: Reliability — Highly Proficient
October 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient
Work style: Professionalism — Proficient
November 2021
Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient
Customer service — Expert
October 2021
Identifying and resolving common customer issues
Full results: Expert
Customer service fit — Proficient
October 2021
Measures the traits that are important for success for customer service roles Full results: Proficient
Bookkeeping — Familiar
October 2021
Calculating and determining the accuracy of financial data Full results: Familiar
Sales skills — Proficient
October 2021
Influencing and negotiating with customers
Full results: Proficient
Basic computer skills — Proficient
November 2021
Performing basic computer operations and troubleshooting common problems Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Inventory Management, Scheduling, Hiring and Training, Cash Audits, Lottery Audits, Customer Service, Cash balancing to reports.
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