General Manager Front Desk
Resume:
Jakesha Green
Dallas, TX *****
**********@*****.***
• To obtain a position with a company or organization whereby I can use my skills and abilities and have the opportunity for professional development and advancement. Willing to relocate: Anywhere
Work Experience
General Manager
Holiday Inn Express and Suites - Dallas, TX
January 2023 to February 2024
Recruit, train, schedule, support and motivate the team. Evaluate and document employee performance; reward, promote and discipline per company guidelines. Respect employee confidentiality.
Demonstrate equality and compliance of all employment laws without exception. Responsible and accountable for selection of quality employee development, security and safety. Understand that the employee is the most valuable company asset. Review daily, property operating statistics including night audits for accurac Ensure proper cash controls and other internal controls in order to protect company assets. Responsible for diligent and timely collection of direct bill accounts. Analyze operations and share comments and suggestions for improvement. Reports – Prepare all reports on a timely basis. Analyze and strategize to improve Assist the sales department in prospecting, internet research, capturing sales leads, reservations, group bookings, etc.
General Manager
Comfort Inn by Choice Hotels - Jackson, MS
May 2019 to January 2023
Recruit, train, schedule, support and motivate the team. Evaluate and document employee performance; reward, promote and discipline per company guidelines. Respect employee confidentiality.
Demonstrate equality and compliance of all employment laws without exception. Responsible and accountable for selection of quality employee development, security and safety. Understand that the employee is the most valuable company asset. Review daily, property operating statistics including night audits for accurac Ensure proper cash controls and other internal controls in order to protect company assets. Responsible for diligent and timely collection of direct bill accounts. Analyze operations and share comments and suggestions for improvement. Reports – Prepare all reports on a timely basis. Analyze and strategize to improve Assist the sales department in prospecting, internet research, capturing sales leads, reservations, group bookings, etc.
Front Desk Receptionist/Night Auditor
Quality Inn and Suites
January 2018 to May 2019
• Develops and maintains office forms and policies, and assists with administrative tasks.
• Answers phone calls and redirect calls to their appropriate department and take down messages.
• Operates office machines as required.
• Composes, types and edits correspondence, reports, and other materials.
• Maintains office supply inventory.
• Monitors organizes and forward emails.
• Maintains Records and files.
• Check customers in and out promptly.
Property Manager
Tellus Self Storage - Jackson, MS
November 2016 to May 2018
• Maintains property by addressing tenant complaints, completing repairs, contracting, and enforcing rules of occupancy.
• Collects rent on a monthly basis and handle late payments in a timely matter
• Develops rental agreements, selects qualified tenants, collects deposits and rent, enforces terms of rental agreements, resolves tenant complaints, oversees eviction procedures if necessary.
• Schedules maintenance and repairs, regularly inspects property to ensure it is in good working order, quickly resolves emergency maintenance issues.
• Keeps financial records from property operations, creates monthly financial reports for property owner. Pharmacy Technician
Ride Aid Pharmacy - Moultrie, GA
February 2012 to December 2015
• Prepares medication for patients.
• Receives and verifies prescriptions.
• Completes patient paperwork related to the filling of prescriptions.
• Assist with insurance claims processing.
• Stocks and prices medication in inventory.
• Ensures availability of drugs be delivering them to patients and facilities.
• Maintains pharmacy's safety by adhering to infection-control procedures, policies, and regulations.
• Count medications ensuring correct quantity is be distributed. Assistant Property Manager/Hospitality
Econo Lodge - Moultrie, GA
February 2013 to January 2015
• Recruits new staffing for employment, trains new staff, and supervises hotel staff
• Maintains statistical and financial records
• Plans maintenance work orders, events, and room bookings
• Handles customer complaints and queries
• Promotes and markets the business
• Ensures compliance with health and safety legislation and licensing laws.
• Night Auditor.
Education
HIGH SCHOOL DIPLOMA
SOUTHEAST HIGH SCHOOL
May 2009
Skills
• Guest Service
• Customer Service
• Front Office
• Front Desk
• Reception
• Office Management
• Property Management
• Accounts Payable
• Accounts Receivable
• Leadership Experience
• Computer Literacy
• Guest Relations Experience
• Accounting
• Phone Etiquette
• Communication skills
• Marketing
• Property leasing
• Hotel experience
• Guest services
• Guest relations
• Customer service
• Typing
• Accounting
• Marketing
• Leadership
• Hospitality
• Cash handling
• Hotel management
• Supervising experience
• Property management
• Sales
• Front desk
• Office management
• Retail sales
Certifications and Licenses
Pharmacy Technician License
CPR Certification
RN License
Life & Health Insurance License
Life Insurance License
CMCA
Assessments
Basic maintenance and repair — Proficient
March 2022
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Proficient
Work style: Reliability — Proficient
March 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
• Proficient in all Microsoft office programs
• Able to read, write, and speak English
Contact this candidate