Case Manager

VANESSA ACUNA

*******.*******@*****.***

Turlock, California 951-***-****

EDUCATION

California State University, Stanislaus Bachelor of Arts,

Criminal Justice August 2021

EXPERIENCE

December 2022 - Present

Family Endeavors – Home Study Post Release Service Case Manager Remote

● Conduct home visits and phone contacts with the dual purpose of assessing safety and appropriateness of child’s placement with their caregiver (sponsor) and connecting child to services in the community to address risk factors.

● Ongoing case management with a focus on screening and making appropriate referrals to address child’s needs in the following domains: Placement issues, safety issues, education, health, mental health, legal/immigration proceedings, substance abuse, independent living, criminal/juvenile justice, child enrichment activities.

● Facilitate workshops, meetings, or conferences associated with the program, including, creation, management, and delivery of culturally centered instruction, and orientation materials to clients.

● Provide crisis intervention services directly, as needed, or connect family to services to ensure minor’s safety and well-being in a crisis situation

November 2021 - December 2022

Learning Quest Stanislaus Literacy Center – Re-Entry Transitions Specialist/Case Manager Modesto, CA

● Provide in-custody services at Stanislaus County Sheriff Department that include computer literacy, job readiness, and various re-employment services workshops (e.g., Intro to Microsoft Office, Resumes, Interview Skills, Job Search Techniques, etc.)

● Attend scheduled staff meetings, promote communication and the proper flow of relevant information between administration, staff and inmates for both the Jail Reentry In-custody program and Day Reporting Center.

● Provide reentry navigation by assisting individuals in completing Individual Reentry Plans, Essential Needs Checklist, coordinating Reentry Team Meetings, and providing resource navigation for individuals after release or transfer to the community.

● Communicate with returning citizens regarding the reality of their post-release activities, career planning, social adjustments, and identify community resources

June 2020 - December 2021

Covenant Living of Turlock – Administrative Clerk Turlock, CA

● Answer all telephone calls in a polite, personal, and friendly manner in a senior living facility

● Monitor emergency system, directed staff to emergent situations, and called emergency personnel as appropriate

● Facilitate transportation requests to appropriate staff, coordinated and communicated the timing of transportation to residents and staff. Placed courtesy calls to residents to remind them of transportation trips.

February 2020 - August 2020

Stanislaus County Police Activity Leagues – Recreational Leader Modesto, CA

● Implemented all daily activities of an after-school program as assigned, including carrying out program schedule, participating in all program activities, monitoring and enforcing rules and regulations, maintaining a safe environment, completing and collecting any necessary paperwork.

● Helped youths develop social skills such as conflict resolution, teamwork, and empathy

● Provided academic support such as tutoring or helping students with homework

ADDITIONAL INFORMATION

Turlock Police Community Academy - 6 week course Fall 2018

● The classes provided an in-depth view into various areas and specialized units of law enforcement

● There were over 30 presentations in this course, some of the topics discussed were: Officer Recruitment and Training, Crime Scene Investigation, Police Emergency Communications Center (Dispatch), Crime Prevention, Narcotics Enforcement and Special Weapons and Tactics (SWAT).

SKILLS

Computer Skills: Microsoft Excel, Microsoft Word, PowerPoint, Canvas, Salesforce, PayCom, Workday, Concur Language: Fluent Spanish Speaker

CPR Certified

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