Customer Service Branch Manager
Resume:
Adena Cromie
Wallkill, NY *2589
**********@*****.***
Objective
To further advance my career and gain more experience.
Abilities
Extremely productive in a high volume, high stress environment Excellent written and verbal communication skills Strong cross sale experience with highly successful results Quickly and accurately finish all tasks.
Employment History
09/2022-Present
Mohonk Mountain House
Greet customers, take food and drink orders, sometimes run food to tables. Deliver drink orders, buss tables once customers leave.
06/2020- 09/2022
Salisbury Bank
Assistant Branch Manager
Responsible for all teller duties, verify to receive and ship money to the fed, auditing vaults, tellers & vault. Open & close accounts, loan closings, provide customers with counsel and advice within scope of authority. Encourage and coach staff in sales training in hopes to meet referral goals etc.
08/2010-08/2021
Magninini Winery
Server
Great customers, take and deliver food and drink orders, prep food and clean tables once customers leaves
11/2018- 06/2020
UltraSeal Corp
Quality Assurance Inspector
Inspect film, displays and bulk being packaged. Verify product weights and look are up to company standards. Check product lot and expiration numbers are clearly visible on packet, display box and shipper. Verify that the packaging machine is producing correctly, etc. Setup machine for production, process returns for jobs being finished. Keep track of new machines coming into the workplace, along with all machine equipment being added to machines and a maintenance being done on machines. Process bi-weekly water testing.
2018- 11/2018
Wallkill Valley Federal Savings & Loans Assoc.
Customer Service Representative/ Assistant Branch Manager
Responsible for all teller duties, verify to receive and ship money to the fed, auditing vaults, tellers, and
Atm processing and proving, processing payoffs, assisting manager and tellers in any situation, making sure entire teller line is running properly and effectively. Opening and closing accounts. Making sure all ctrs are done, checking returned items to pay or return.
2010-2018
Ulster Savings Bank
Head Teller
Responsible for all teller duties. Additional duties include, counting fed currency, auditing vaults and atm. Atm processing and proving, processing charge offs, assisting tellers in any situation. Making sure entire teller line is running properly and efficiently. Assisting manager and supervisor in any situation. Opening and closing Accounts.
Education
Currently Attending SUNY NEW PALTZ- Bachelors In Accounting
Attended Orange County Community College 2019
Center for Financial Training, Online/Self Study 2015- Financial Services Management Diploma
Wallkill Senior High School, Wallkill, NY 2009- GED
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