Medical Assistant Data Entry

Monique C. Jackson

Summary:

An accomplished professional having experience in medical assistant, phlebotomy duties etc. from over 3+ years

Experienced in performing standard care procedures like drawing blood, checking vitals or collecting lab samples.

Preparing the testing room with the proper tools, walking patients through the process when inserting needles and retrieving samples and labelling samples for further analysis in medical laboratories.

Obtain blood and urine samples from patients for analysis and diagnosis

Skills:

ICD-10 & CPT Coding

Insurance Verification

Medical Records

HIPAA

Medical Scheduling

Data entry

Customer service

Microsoft Office (Excel, Word, PowerPoint)

EMR

Typing – 40 WPM

Phlebotomy

Education:

Bachelors in Business Management, Grand Canyon University- Arizona

Professional Experience:

Bancroft - Annapolis, MD Nov 2021 – April 2024

Supervisor/Senior Medical Staff

Organized service plan meetings with the Patients teams.

Maintained enrolment and entitlement of Medicaid services and Social Security benefits while providing care to people with developmental disabilities.

Update medical notes, verified insurances, schedule and accompany clients on medical appointments.

Make sure all medical books and habitation notes are up to date.

Administer medication as prescribed by physician.

Assist managers with staffing needs by helping to develop vacancy announcements.

Ensure environmental safety for all clients while assuring they are provided with community inclusion within their living space.

Any other duties provided by management.

Inova Hospital – Falls Church, VA Feb 2019 – Oct 2021

Patient Access Supervisor

Shares errors trends and makes recommendations to improve results with staff/team members.

Accepts responsibility to review and correct errors before completion, and routes to others for review when appropriate.

Distinguishes 'who needs what' information and delivers that information in a concise and timely manner.

Explains insurance benefits and patient liability.

Make sure each patient leaves with the understanding of their responsibility and answers any questions they may have.

Conducts post-submission follow up on alternative funding applications.

Requests/secures balance due payments from patients in accordance with established policies and procedures.

Educates and assists patient with the completion/submission of applications for alternative sources of payment for healthcare services, including medical assistance programs, loans and grants.

Reviews documented insurance benefits and patient liability in appropriate system(s) to prepare for patient counselling session.

Identifies and communicates payer authorization and referral requirements.

Applies knowledge of online payer verification systems to obtain and validate insurance information on a timely and accurate basis.

Determines patient financial responsibility and notifies patient and/or guardian as necessary.

Troubleshoots individual admission issues in collaboration with other departments or staff.

Facilitates pre-admission by performing tasks such as routing test results or assisting patients with the billing or insurance processes.

Maintains knowledge of current local/state/federal/third party regulatory requirements.

Resolves emergencies and conflicts with patients or visitors.

Medstar Medical / LabCorp – Columbia, MD Apr 2017 – Jan 2019

Medical Assistant

Recording and updating medical histories and contact information in patient files, scheduling patient appointments and performing standard care procedures like drawing blood, checking vitals or collecting lab samples.

Performing Front and back office duties.

Detail-oriented, when entering all patient data accurately in their records so doctors and insurance companies can refer to them where needed.

Interpersonal skills to make assisting patients who may be in pain easier to deal with.

Perform the following duties: Schedule appointments, obtain blood samples, perform data entry and regular front desk assignments as instructed by the Doctor, measure and record vital signs, clean exam rooms and any other duties needed.

Take blood samples from patients.

Preparing the testing room with the proper tools, walking patients through the process when inserting needles and retrieving samples and labelling samples for further analysis in medical laboratories.

Quadrant – Silver Spring MD Feb 2016 – Feb 2017

Medical Assistant

Recording and updating medical histories and contact information in patient files, scheduling patient appointments and performing standard care procedures like drawing blood, checking vitals or collecting lab samples.

Performing Front and back office duties.

Performs routine office testing such as blood pressure, vision, hearing, urine dipstick, rapid strep screen.

Schedule appointments, answer phones, Clean exam rooms, and obtain blood and urine samples.

OTHER EXEPRIENCES

Padder Health Services Jun 2012 – Jan 2016

Medical Assistant/Office Manager

Magellan Sep 2006 – Apr 2011

Credentialing Specialist

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