Customer Service Personal Shopper

**************@*****.***** com Temple, Wendt TX +1-737-***-****

WORK HISTORY

PERSONAL SHOPPER at Walmart

**/**** - **/**** (26 years)

Walmart Temple, TX

Assisted customers in selecting items that met their individual needs and preferences.

Organized clothing racks, shelves, and displays in the store according to size, color, and style.

Maintained a high level of customer service while ensuring customer satisfaction.

Processed payments for purchased items using cash registers or other payment systems.

Developed relationships with loyal shoppers by providing personalized shopping experiences.

Inspected returned merchandise for damage or defects before placing it back on display.

Stocked shelves with newly received merchandise according to established guidelines.

Ensured all safety protocols were followed when handling hazardous materials such as cleaning supplies.

Performed regular maintenance tasks such as dusting shelves, vacuuming carpets.

Greeted customers upon entering the store and provided assistance. Tracked inventory levels throughout the day and restocked items as needed.

Processed returned merchandise according to company policies. Completed transactions in an efficient manner while providing excellent customer service.

Handled customer complaints in a professional manner. Promoted special offers and discounts to encourage additional purchases. Assisted with unloading delivery trucks and stocking shelves with new merchandise.

Reported any discrepancies in inventory counts or pricing issues promptly. Ensured compliance with all applicable laws regarding sale of age restricted items.

Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and

retention.

Helped customers by answering questions and locating merchandise. Initiated friendly conversation with customers to determine level of assistance required.

Kept calm and applied strong problem solving and interpersonal skills to resolve conflicts.

Followed company policies, rules and procedures to promote company goals and maintain safety.

Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.

Used product knowledge to suggest items to match client needs. Created price tags and merchandise signs for new items. Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.

Assisted customers by asking open ended questions to understand needs and suggest suitable merchandise.

Answered questions about current promotions and resolved issues according to store policies.

Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.

Received incoming shipments, verifying quantity and quality of items against purchase orders.

Maintained accurate records of all goods received and distributed in the warehouse.

Processed outbound shipments, including packing and labeling products for delivery.

EDUCATION

Canton High

Graduated 1989

General Studies

SKILLS

Decision making, 33 years

Time management, 33 years

Positive attitude, 0 year

LANGUAGES

English, Moderate

SOCIAL NETWORKS

Facebook, https://JONATHAN EDUARDODIAZRODRIGUEZ

Twitter, https://N/A

Linkedin, https://www.linkedin.com/in/jackkreider/ ABOUT ME

I served in the military

I have a drivers license

I have management experience : 6 years

I have a security clearance

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