Medical Receptionist Customer Service
Resume:
Jacquelyn Madrid
Anderson Ca, ***07
Objective: Experienced medical receptionist with a passion for patient care and efficient office management. Seeking to apply strong communication and organizational skills to contribute to a healthcare team's success. Skills: y Ability to communicate effectively with patients,Medical Staff, and other administrative personnel both in person and over the phone y Providing excellent customer service to patients by addressing their inquiries, Scheduling appointments, and ensuring their needs are met promptly and courteously.
y Managing multiple tasks efficiently,including appointment scheduling, Patient records maintenance,Filing and billing.
Experience: Redding Family Medical Group Redding CA Medical Receptionist/scheduler 04/2022 to Present
y Work the check out counter in a very busy Dr. Office. y Call patients for follow up appointment.
y Answer a very busy multi-line phone, return calls y Create encounters/schedules for the Dr's.
Marquis Shasta Rehabilitation Center Redding CA
Medical Cosmetologist 06/2012 to 04/2022
y Style,color,Set, Perm and make sure the patients were happy with their Hair.
y Ran the salon what ever needed done.
y Answer phones and scheduled client appointments
y Ordered supplies
Education: Deloux Cosmetology Reno NV
Cosmetology Licence's 2009
References: Available upon request
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