Customer Service Representative
Resume:
STEVEN HURRY
Scottsdale, Arizona 310-***-**** ***********@*****.***
Seasoned professional with 42 years in corporate development, insurance, and marketing; proven track record as a top sales producer. Skilled in training teams, creating marketing materials, and advising on business strategies. Seeking
Customer Service Representative role to leverage extensive experience in client relations and business operations.
EXPERIENCE
FEBRUARY 2009- CURRENT
JANUARY 2014- MAY 2019
PACIFIC 360 CONSULTING
Advising corporations on insurance programs leading to lower premiums and increased coverage, business startups, and Marketing. Currently providing guidance on business startup strategies and implementing effective marketing initiatives.
GLOBAL CASH CARD
• Delivered robust sales results, driving revenue growth by securing significant accounts across various sectors.
• Contributed to the company's expansion and market penetration by acquiring strategic clients, which supported
the eventual successful acquisition by a larger entity.
• Improved sales team performance by providing in-depth training on sales tactics and product knowledge in
conjunction with the development of marketing materials.
• Recognized as a leading sales figure over a sustained period, proving consistent excellence in revenue contribution.
• Number 1 producer 2015, 2016, 2017, 2018, 2019.
• Responsible for bringing in accounts such as PGA Pro Tour, Papa Murphy’s Pizza, Alter Trading, Gelson’s Markets, Maverick Gas Stations, FYE Retail and many others.
JULY 1987 – MAY 2008
INSURANCE STRATEGIES, LTD
Oversaw the management of a comprehensive portfolio of commercial transportation property and casualty.
insurance products, providing expansive coverage tailored to specific industry needs.
• Executed thorough examinations of legal documents and contracts, ensuring compliance with industry regulations
and alignment with company goals.
• Enhanced agency visibility and client engagement by creating strategic marketing initiatives and improving the user
experience on the company website, resulting in a substantial premium growth to $20,000,000.
EDUCATION
1983
ARIZONA STATE UNIVERSITY
Finance, Business Law and Insurance B.S.
Certified Insurance Counselor 1997
Additional Experience:
Assistant Coach / Volunteer Tustin Ducks Pop Warner Football.
Head Coach / November 2010 – December 2015 / Irvine Youth Basketball Leage.
Head Coach / July 2010 – December 2012/ Santa Monica Viking Football.
Skills and Achievements:
Formed Insurance Strategies LTD with premium sales in excess in $1MM in first year (1987).
Consistently appeared on local TV for consulting on difficult to place insurance.
Exceeded $1MM dollars production goal for CRC company and awarded a weeklong Caribbean cruise (1993).
Hired additional producers in 1995 to grow the agency.
Appeared on Department of Insurance recommendation list for difficult to place insurance including trucking, taxi, import/export insurance.
Wrote excess of $1MM in Mexican transportation insurance.
Exceeded $2MM dollars production goal for Swett company and awarded a weeklong trip.
Met production and loss ratio goals for Gateway Insurance Company for premium more than $1MM dollars. Received a $40K dollar bonus.
Added additional producers and increased premium by $2MM dollars.
Acquisitions of smaller agencies included Goodson Insurance, La Baren and Carrol, and the Mahoney Group from 2000-2005. This resulted in an increase of approximately $3MM dollars in premium for a total of $20,000,000.
Attended CAIR and EBIX agency management conferences as needed.
Taught driver safety classes to several transportation companies.
Appeared 5 times in various insurance and business journals for expert knowledge.
Computer Skills
Word
Excel
Publisher
PowerPoint
Act
Salesforce
Apptivo
LinkedIn Navigator
Activities
Contact this candidate