Human Resources Customer Service

Gabrianna Melendez

T a l e n t A c q u i s i t i o n A d m i n i s t r a t o r

336-***-**** *********.********@*****.*** www.linkedin.com/in/gmelen OBJECTIVE

Proven and experienced Human Resources specialist and self-starter looking for a position that allows me to effectively fill the current position needs within the company. EXPERIENCE

KEY SKILLS

Communication

Leadership

Decision-Making

Training and development

Multi-tasking

Detail-orientated

Time-management

Knowledge of

Administrative procedures

Bilingual

Knowledge of excels

advanced features

Problem-Solver

Customer service

Hanesbrands

Talent Acquisition Administrator

April 2022-Present

Responsible for the successful onboarding of all retail associates throughout the United States for 250+ stores.

• Recruiting for assistant store managers, store managers, and center store manager roles.

• Supporting retail HR Generalist

• Posting positions for corporate positions

• Posting positions for sales associates, key carriers, assistant managers, store managers, center store managers

• Replying to retail requests in the TA Mailbox

• Submitting I-9 Forms

• Management of job boards

• Providing new hires with ICIMS and I-9 access

• Onboarding for retail hourly and salary

o Starting background checks

o Clearing background checks

o Sending the new hire paperwork

o Requesting active directory

o Clearing for hire

Amazon

Human Resources Manager

January 2021-April 2022

Responsible for onboarding, Recruiting all delivery associates.

• Scheduling interviews, conducting interviews, Hiring

• Onboarding new hires, Filing, performing background checks and drug screens

• Enhanced new hire orientation program and scheduling new employees to training

• Manage multiple spreadsheets

• Administered scheduling with route commitments

• Schedule hiring events, convey communication with new hires EDUCATION

G u i l f o r d

T e c h n i c a l

c o m m u n i t y

c o l l e g e

Honor roll 4.0 GPA

Present

REFERENCES

Available upon request

• Effectively manage around 100 employees’ timecards which entail editing and revising on a day-to-day basis

• Revising audits before payroll for adequate compensation

• Administer employee health benefits enrollment

Amazon

Delivery associate

March 2020-January 2021

Responsible for delivering customer’s packages.

• Delivering packages to a designated area by a specific time to ensure a high level of customer service to face.

• Driving properly to ensure an outstanding driving safety score

• Loading vans in an organized manner to perform delivers efficiently

• Performing reuses to help out other team members complete their routes

• Lifting, carrying and walking packages to the delivery location

• Able to complete 100-170 stops daily

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