Medical Assistant Patient Care
Resume:
PALMYR ROCIO CARDENAS
**********@*****.***
SKILLS AND ABILITIES
Maintain a joyful environment which resulted in significant increase in patient satisfaction.
Deliver exceptional care to every patient by answering their questions compassionately.
Strong ethics regarding patients’ privacy.
Fluent in Spanish (written and orally)
Team player
Problem Solver
Time Management
Microsoft Office
Medisoft and Transcript Medical Software
eCW eClinical Works Software 8 years of experience.
Phlebotomy Certified.
Referral Coordination
Receptionist- knowledge of medical insurance/ coverage
EXPERIENCE
CCI HEALTH AND WELLNESS SERVICES
WHEATON MD
LEAD MEDICAL ASSISTANT
FEBRUARY 2021 – PRESENT
PATIENT CARE COORDINATOR AND PHLEBOTOMIST/ LA CLINICA DEL PUEBLO HYATSSVILLE, MD
2016 – January 2021
PATIENT CARE COORDINATOR/ PHLEBOTOMIST LA CLINICA DEL PUEBLO -WASHINGTON, DC
February 2013 – November 2016
REGISTERED MEDICAL ASSISTANT/ SILVER SPRING FAMILY MEDICAL CENTER- DR. SHESTOPALOVA
September 2011 – January 2013
REGISTERED MEDICAL ASSISTANT/ ASSOCIATES IN FAMILY PRACTICE- DR. JOHNSON JR.
November 2010 – August 2011
Performed front desk duties
Answered multiple phone lines
Entering and obtaining medical records
Scheduled appointments for patients
Ability to use good reasoning and judgment and react calmly in emergency situations
Verified Insurances
Check patients in and out.
Performed back-office duties.
Measured/ recorded vital signs.
Performed EKG testing
Performed injections/ immunizations for infants, children, and adults.
Performed swabs for test cultures and urinalysis.
Sterilized instruments
Collected lab specimens.
Assisting providers with procedures such as colposcopy, endometrial biopsies, and Pap smears.
Assist in procedures for birth control plan (IUD, Hormonal Implants)
Hearing testing and Vision exams(Adults-Pediatrics)
COVID 19 Testing and Vaccination.
Prepared patient exam rooms
Measured/ recorded vital signs.
Performed venipunctures.
Performed asepsis technique.
Take and report patients medical histories and obtain medical information with 100% accuracy.
Quality Controls for Point of Care
Refugee Health Assessments for asylee patients.
Assist in ordering and maintaining clinical and office supplies and equipment.
EDUCATION
PHLEBOTOMY CERTIFICATE/
Montgomery College Takoma Park, Maryland
2014
MEDICAL ASSISTANT CERTIFICATE/
TESST College of Technology Beltsville, Maryland
2010
BACHELOR’S DEGREE IN BUSINESS ADMINISTRATION/
San Martin De Porres University Lima, Peru
2001
CERTIFICATIONS AND TRAININGS
Registered Medical Assistant Certification
Phlebotomy Certification
CPR Certification
OSHA and HIPPA Certifications and Trainings
Breastfeeding Training
Asthma Educator Training- Association of Asthma Educators, University of Maryland
VFC Immunizations Training- Maryland Department of Health and Maryland DOH- 05/2024
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