Customer Service Representative
Resume:
Damion Givan
Montgomery, AL *****
*********@*****.***
Energetic customer service representative with 3+ years of experience! Hard working fast learner,
dedicated to helping resolve issues and being the best part of your company. I am proficient in
problem-solving and working in a fast-paced environments with ease.
Authorized to work in the US for any employer
Work Experience
Customer Service Advocate
Asurion / uBreakiFix - Remote
April 2023 to October 2023
• Manage large amounts of incoming phone calls in a timely manner
• Assist customers with filing claims/ phone repairs
• Provide outstanding customers service with compassion and accuracy
• Troubleshooting
• Transfer calls
Customer Service Associate
Walmart - Montgomery, AL
March 2021 to December 2022
• Help customers find the products they are looking for
• Ensure high quality products are available in produce, deli, bakery, dairy, meat, and other departments
• Keep area clean, sanitized, and customer-ready
CSR - Customer Service Representative
Alorica - Remote
February 2019 to February 2021
• Assist customers with issues and concerns they are experiencing during the use of the product and/
or service
• Document call-related information for auditing and reporting purposes
• Maintain and update customer information as necessary
• Upsell current customers on new or enhanced services
Skills
• Produce Experience
• Technical Support
• Troubleshooting
• Typing
• Customer service
• Customer support
Contact this candidate