CHRISTOPHER GONZALEZ
*** *. ******* **., ********, IN 46319
Cell 219-***-****
*************@*****.***
Summary of Qualifications and Objective
Proven ability to perceive the needs of customers and satisfy those needs by using CRM programs (Salesforce and Insight), and a consultative sales approach. Over 20 years of sales experience in resolving customer problems and dealing with demanding individuals. 4 years of management experience. 7 years of mentoring experience. Proficiency achieved in Microsoft Office programs. Communication, time management, quick learning, and lead creation capabilities are strong assets.
Personal Strengths and Accomplishments
Proven multi-branch sales team leader with strong team development techniques
Consistently exceeded assigned sales revenue goals in RMR/Lease/Installation
Proven area market understanding and ability to gain market share
Excellent customer and employee communication within departments
Promoted to more challenging positions
Work Experience
3SI Security Systems
Midwest Regional Manager 02/2023-Current
Manage and expand customer base for IN, IL, MI, IA, MO, WI, MN, ND, and SD
Attend and participate in trade shows
Coordinate sales activities with other divisions Law Enforcement, Financial, and Wren Solutions, and Covert Track
Conduct onsite and virtual sales calls/trainings
Customers include McDonald’s, Kohl’s, Best Buy, Meijer, AT&T
Torus/CIC Technology
Regional Channel Sales Manager 09/2021-01/2023
Build relationships in new US (Great Lakes) coverage area and all of Canada
Find, interview, compare, and hire rep firms as needed
Maintain and nurture relationships with distributors
Establish contact with new potential distributors within my area
Onboard new integrators into our network
Act as Liaison between distributor, integrator/value added reseller, rep firm, and end user
Conduct onsite and virtual presentations of products to end users, integrators, and distributor representatives
Host in-person and virtual training sessions from distributors to end users
Coordinate delivery and installation of purchases if not from stocking distributor
ADT Northern Indiana
Commercial Sales Consultant 04/2019 – 09/2021
Hunt for new business as an individual contributor selling integrated security solutions to core commercial end user clients
Manage multiple installation projects from beginning to end
Work with local authorities to ensure fire/security systems are up to code
Main point of contact for all customers in assigned areas
Conduct customer visits on monthly, bi-monthly, quarterly, semi-annual, and annual basis
Assigned sales territory that covers Valparaiso and Fort Wayne markets
Business Sales Manager 05/2017 – 04/2019
Direct sales management responsibility for 3 ADT branch offices
Direct report to Area General Sales Manager, managing a sales team of 6 in-field representatives in 3 states
Hiring, coaching, training, mentoring sales representatives on systems/technology, prospecting for new clients and close opportunities
Annual forecasting of anticipated sales revenue and assigned quotas to individual sales reps
Coordinate commercial proposals, sales, and installations
Conduct weekly one on one debriefs with all sales reps to set action items for the week and check what support is needed from sales manager
Perform field rides with sales representatives 3 days a week with coaching and written feedback for improvement
Weekly training meetings with sales team
Doubled the production of Northern Indiana district in 7 months
Maintaining closing rates 125% to quota
Promoted 1 sales representative June 2018 to Commercial Sales
Assisted in Area Sales Manager achieving Club Excellence Award for 2017 with a 2 out of 55 ranking. Ranking at my start date was 48.
Achieved 3rd lowest turnover in the Mid-North Region of ADT
Recruited, hired, and trained the 5th and 17th ranked rookies out of over 500 since May 2017
Coordinate and schedule trainings for sales team with outside vendors
Ensure profitability of every sale made by my team through constant communication with admin, install, and service teams
Per Mar Security Valparaiso, IN 08/2016 – 03/2017
Security Consultant
Daily prospecting for new sales opportunities throughout Northern Indiana and south Chicago
Selling intrusion, access control, fire, video, and guard services through a solution and relationship selling approach
ADT Northern Indiana
Business Sales Manager 08/2014 – 08/2016
Direct sales management responsibility for 3 ADT branch offices
Direct report to Area Sales Manager, managing a sales team of 10 in-field representatives in 3 states
Hiring, coaching, training, mentoring sales representatives on systems/technology, prospecting for new clients and close opportunities
Annual forecasting of anticipated sales revenue and assigned quotas to individual sales reps
Increased production in district from 60% a month to over 110% per month
Conduct field rides with sales representatives 4 days a week with coaching and written feedback for improvement
Weekly training meetings with sales team
Small Business Sales Representative 11/2011 – 08/2014
•Prospected daily for new business opportunities within assigned territory
•Product demonstrations and presentations on the various video, access control and intrusion systems.
•Solution selling and relationship building selling style
•Consistently met or exceed annual quota
•Achieved Centurion Award for 2012 and 2013 fiscal years
•Promoted to sales manager in August 2014
Annabella Publications Crown Point, IN. 04/2011 – 11/2011
Sales Representative
•Established new sales territory
Yellowbook USA Munster, IN. 08/1999 – 03/2011
Senior Account Executive
•Built book of business to over $750K
•Two-time President’s Club award winner
•Completed training and testing to become a Google authorized reseller
•Participated in sales mentoring program
•Promoted from Sales Representative to Account Executive
•Promoted from Account Executive to Senior Account Executive
Education
DeVry University Merrillville, IN.
B.S. Technical Management Major - Sales and Marketing
Graduated Summa cum Laude with a GPA of 4.0
Personal Interests and Volunteer Work
10 years of coaching Soccer at recreational level
9 years of coaching Soccer at competitive level
4 years of announcing Soccer games for high school
2 year high school assistant soccer coach