Health System Patient Care

Kelly Colton-Emke

RN QI Coordinator at Seneca Nation Health System

Email: *********@***.***

Phone: +1-171********

Address: **** ***** ******, **** ****, NY, United States Zipcode: 14748

Industry: Hospital & Health Care

Qualification: Associate

Availability: 1 Month

Experienced Registered Professional Nurse offering clinical knowledge, interpersonal strengths and communication skills abilities seeking a position that offers professional challenges utilizing interpersonal skills, time management skills and problem-solving skills. Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Knowledgeable and experienced with electronic health records due to electronic health record charting and auditing, as well as working on the implementation and development of electronic health records systems. Quality-focused and efficiency-driven leader that will work diligently to ensure interdisciplinary collaboration focused on optimizing patient care and support. Follow the domains of healthcare quality by providing safe, effective, timely, compassionate, patient centered and equitable, patient care. EDUCATION

AAS Degree

Registered Nursing at Jamestown Community College - Olean, United States Present

High School Diploma

Salamanca Central High School - Salamanca, United States Present

EXPERIENCE

RN QI Coordinator

Seneca Nation Health System - Salamanca

July 2018 to Present

RN QI Coordinator, Privacy Officer - Quality Improvement Coordinator for the Seneca Nation Health System. Manage the QI program including the Patient Centered Medical Home certification and annual recognition through the National Committee for Quality Improvement (PCMH). * Plan, design, implement, and maintain a comprehensive medical practice continuous quality improvement (CQI) program including utilization management and risk management. Assists in educating new staff, including physicians, about QI systems and requirements. * Monitor utilization and service quality through diagnosis-related group (DRG) review, HEDIS quality measures, payer/provider/patient satisfaction surveys, and complaints. Follows through on complaints including identification of corrective actions needed. Reports on results to the SNHS Executive Team. * Evaluates variance and other data to identify QI opportunities and risk management issues. * Meets with internal and external audiences to identify and problem solve QI issues. * Coordinates the SNHS CQI Committee.* Member of the SNHS Electronic Medical Record Committee.* Member of the SNHS Executive Leadership Team.* Acts as the SNHS Privacy Officer.* Coordinate Covid Vaccine Implementation Plan through Indian Health Service for the Seneca Nation Health System Health Information Manager

Seneca Nation Health System - Salamanca

March 2016 to July 2018

* Organize, oversee, and protect patient health information data, which includes symptoms, diagnoses, medical histories, test results, and procedures. * Direct supervision of coders- Health Information Technicians and Health Information Assistants. * Served as the Seneca Nation Health System's Privacy Officer. * Setting budgets and creating health information policies and procedures. RN

Seneca Nation Health System - Salamanca

July 2013 to September 2016

* Responsible for the day-to-day supervision of the nursing and clinical support staff including but notlimited to: hiring, training/orienting, disciplining, conducting ongoing performance, delegation of workresponsibilities and daily assignments. The following nursing and clinical staff report directly to the RN Supervisor: licensed vocational nurses, medical assistants, referral staff, laboratory staff and case management (asthma, diabetes, women's health) * Participate in hazardous waste and infection control assignments as required which may include being designated as an emergency responder to a hazardous substance release or spill; performing infection control data collection, evaluation, reporting and follow-up in accordance with policies and procedures.

* Knowledge of the Patient-Centered Medical Home model of care. * Oversee the daily flow of the Medical Unit; including patient scheduling, team assignments, coverage for lunch and breaks, examination room assignments, laboratory functions (point of care testing and reference laboratory services). * Oversee the Referral Department within the Seneca Nation Health System. * Trained new nurses in proper techniques, care standards, operational procedures and safety protocols. * Served as a liaison between the nursing and clinical support staff and the Provider(s). * Advocate on behalf of the nursing and clinical support staff by supporting and promoting a team environment.

Registered Nurse

Home Care Hospice - Little Valley

March 2010 to August 2013

* Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions. * Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options. * Trained new nurses in proper techniques, care standards, operational procedures and safety protocols. * Provided direct patient care, stabilized patients and determined next course of action. * Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans. * Updated patient charts with data such as medications to keep records current and support accurate treatments.* Monitored patient reactions to drugs and carefully documented findings.* Conferred with physicians to discuss diagnoses and devise well- coordinated treatment approaches.* Maintained quality care and comfort for patients with heart failure, pulmonary hypertension and other conditions.

SKILLS

l Audit (Master)

l Communication Skills (Master)

l Electronic Medical Records (Master)

l Heart Failure (Master)

l Hypertension (Master)

l Interpersonal Skills (Master)

l Palliative Care (Master)

l Problem Solving (Master)

l Time Management (Master)

CERTIFICATIONS

l Basic Life Support Certificate

l Registered Nurse

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