Project Manager Management

Stephanie R.Hollingsworth MS, RN, PMP, CSSBB

Fulton, MD 20759 ● 443-***-**** ********@**********************.***

Experienced Healthcare Leader

Innovative Nursing Informatics Professional with a proven success of project management experience in the HIT industry.

Healthcare Leader with over 29 years of success in leadership and consultation. A confident and driven self- starter, with a strong sense of urgency and positive response to challenge and pressure. Holds a management belief based on integrity, quality, and service, along with a positive attitude, an aptitude for strategic thought and planning, and the ability to adapt quickly to new ideas and situations.

Areas of Expertise

• Coaching and Mentoring

• Risk and Change Management

• Domain Strategy Development

• Implementation Strategy Development

• Problem Assessment

• Go-Live Support

• Project Management and Planning

•Team Management and Team Building

•Vendor Management

•Agile Methodologies

Professional Experience

Perfect Path Informatics Solutions, Charleston WV

Consultant; Tiger Team Project Manager, January 2023 – present

Consultant support at CAMC Medical Center. Provided consultation and leadership support for the creation of the project scope, plan, and implementation strategy for the Cerner Conversion Program within the Vandalia Health System. Supported Cardiology, Radiology, Laboratory, Pharmacy and PACS. Addressed issues and risks effectively and efficiently to maintain project timelines. Persuaded and negotiated with Executive leadership on issues, solutions, and initiatives that had an impact on current and future state workflows.

Successfully implemented Cardiology, Radiology, Laboratory, Pharmacy and PACS at Greenbrier Healthcare on timeline on time and on budget.

Managed a team of 11 analysts and 3 clinicians informaticists.

Perfect Path Informatics Solutions, Lynchburg VA

Consultant; Project Manager, October 2021 – May 2023

Consultant support at Centra Health Healthcare Systems as a Program Manager and Subject Matter Expert for Workforce Scheduling System, Kronos, and Service Manager. Executed project work plans and revision as appropriate to meet the changing needs and requirements of the project. Identified resources needed and assigning individual responsibilities (Work Breakdown Structure). Prepared Gap Analysis for the current nurse scheduling practice compared to the best practice policies.

Developed a project plan and implementation strategy for a multi-phase. projects.

Developed Governance Structure for Home Health /Hospice Care,

Successfully implemented Kronos upgrade after Cyberevent 12/2 Optimized Nurse Scheduling System 7/2022

Perfect Path Informatics Solutions, Los Angeles, California

Consultant; Sr. Analyst, October 2021 – February 2024

Consultant support at Cedar Sinai Hospital as an Advanced Scheduling and Timekeeping Analyst and Subject Matter Expert for Workforce Scheduling System, Lawson and UKG Dimensions. Created training materials and supported the Lawson legacy system. Lead trainer for the Lawson scheduling system for Managers, Nurses, Therapists, and Ancillary staff. Gathered requirements for the new UKG systems. Tested, implemented, and supported the UKG Advanced Timekeeper and Scheduling systems (UKG Dimensions). Participated in UKG training courses. Supported end-users pre and post go-live.

Created the Training Handbook for the Lawson Scheduling System

Created the Training Curriculum for the Lawson Scheduling System

Perfect Path Informatics Solutions, Augusta, GA

Consultant; Sr. Project Manager, July 2021 – October 2021

Consultant support at Augusta Healthcare System as a Sr. Project Manager for the PMO. Executed project work plans and revising as appropriate to meet the changing needs and requirements of the projects. Managed Timenet Upgrade, Pioneer Rx, eCQM, Onbase upgrade and mTuitive projects. Assisted with creating processes and policies to develop the PMO.

Developed a process for IT/PMO onboarding

Developed a process for PMO contracting and budget review

Assisted with PMO Handbook development

Perfect Path Informatics Solutions, Fulton, MD

Consultant; Program Director, January 2021 – July 2021

Consultant support at Perfect Path Community Care Services as a Program Manager and Subject Matter Expert to develop a program that addressed health disparities (Diabetes) in underserved communities in Baltimore, Md.

Developed programs that promote access to quality healthcare, disease prevention education, nutritious food options, and the adoption of healthy lifestyle behaviors.

Successfully submitted grant proposals to the Office of Minority Health on time.

Obtained lot to develop the community garden

Developed plans of care that addressed dietary, family, and spiritual needs

Perfect Path Informatics Solutions, Pittsburg, PA

Consultant; Project Manager, April 2020 – December 2020

Consultant support at Penn State Healthcare System as a Project Manager and Subject Matter Expert for Cerner Optimization ( Nurse ECD, Physician Specialties, Surginet, and Referral Management). Executed project work plans and revising as appropriate to meet the changing needs and requirements of the project. Identified resources needed and assigning individual responsibilities (Work Breakdown Structure). Prepared Gap Analysis for the current scheduling practice compared to the scheduling policy.

Developed a project plan and Implementation strategy for a multi-phased project.

Developed Governance Structure for Optimization project

Perfect Path Informatics Solutions/Liberty Solutions, Charleston, WV

Consultant; Interim Clinical Applications Manager/Project Manager, May 2016 – March 2020

Consultant support at CAMC Medical Center. Provided consultation and leadership support for the creation of the project scope, plan, and implementation strategy of Cerner’s Powerchart Cardiovascular for the Non- Invasive and Invasive Cardiology Departments. Addressed issues and risks effectively and efficiently to maintain project timelines. Developed, presented, and implemented multiple IS Support Management Models to leadership. Collaborated with Executive Leadership and peers to develop, conduct, and evaluate activities to foster team building.

Persuaded and negotiated with Executive leadership on issues, solutions, and initiatives that had an impact on current and future state workflows.

Successfully implemented Powerchart CV for the Non-invasive Cardiology timeline on time and on budget.

Developed and implemented a Resource Planning process that identified numerically the overallocation of staffed resources

Developed and implemented a Clinical Applications Support Model for new EMR system.

Managed a team of 25 analysts, educators and clinician informaticists.

SRH Consulting/Liberty Solutions

Consultant; Project Manager, May 2015 - April 2016, Knoxville, TN

Consultant support at the University of Tennessee Medical Center. Facilitated domain strategy development. Provided consultation and leadership support for the creation of the project scope, plan, and implementation strategy of the Computerized Provider Order Entry (CPOE) Cerner system for Neonatologists. Applied expert knowledge of nursing workflow, along with Plan of Care design, and implementation, to assist with change management and communication planning. Developed CPOE marketing strategy.

Successfully implemented, within a one (1) year time frame, the Computerized Provider Order Entry System project that had been stagnant for over 5 years.

Provided leadership support for the building and implementation of a Bedside Procedure form, resulting in the capture of 1 million dollars in lost revenue.

Implemented Dose Range Checking, a patient safety initiative.

Somotech Solutions, LLC,

Consultant; Project Manager, September 2013 - November 2014, Richmond, VA

Consultant support at the Virginia Commons University Hospital. Implemented the full-cycle process of changing to an electronic Interdisciplinary Plan of Care (eIPOC) and a Respiratory Iview documentation system. Coached and mentored hospital employees and executives to ensure all implemented systems were running effectively and efficiently.

Facilitated the successful demonstration of eIPOC Proof of Concept.

Successfully implemented, within one (1) year time frame, three (3) projects that has been stagnant for over 12 years.

Led the Iview go-live project that was completed in August 2014 by utilizing risk, resource, and change management best practices.

Guided the eIPOC go-live completed in November 2014 by addressing risks effectively and efficiently to maintain project timeline.

Somotech Solutions, LLC,

Consultant; Interim Director, Clinical Systems, February 2013 - August 2013, Poughkeepsie, New York

Consultant, clinical applications and project leadership at HealthQuest, Vassar Brothers. Applied expert knowledge of nursing workflow along with EMR design and implementation to assist with the change management and communication plans. Oversaw all aspects of implementation and maintenance for all clinical applications. Contributed to IT strategic planning, systems selection, and system implementation for four medical centers. Participated in several hospital wide committees to discuss clinical form development, planning, analysis, implementation, and support, regulatory and ethical issues associated with various healthcare information systems, Joint Commission compliance and Cerner development.

Developed an integrated testing process for the Surgery project.

Oversaw a team of 36 analysts and educators.

Served as Co-Project Manager for the Surginet Solution.

Partnered with staff to implement Surescript and eCW server updates.

GEORGE WASHINGTON MEDICAL CENTER

Director, Clinical Systems, May 2011 - January 2013, Washington, D.C.

Oversaw all aspects of implementation and maintenance for Muse, Heartlab, Opus Clinical, OpusLab, IBEX, OB TraceVue, and Siemens Pharmacy. Provided SuperUser support for Physicians, Nurses, Business Administrators, Patient Care Techs, Respiratory Therapists, Pharmacists and Therapeutic Therapists on PowerChart (Carenet and Powernote), Firstnet, and Pharmnet. Participated in several hospital wide committees (Directors Huddle, FIT Team, and FIT Leadership) to discuss clinical form development, planning, analysis, implementation, and support, regulatory and ethical issues associated with the Cerner Implementation.

Successfully completed the Cerner Train-the-Trainer training course. Certified Cerner Trainer.

Assisted with the successful implementation of the Cerner Solution house wide, by serving as a liaison between the clinical staff (nurses, physicians, pharmacists and therapist) and the Corporate Project Team in all aspects of full life cycle/upgrade implementations of the Cerner System.

Successfully implemented the Teletracking System by establishing proper processes and procedures for

staff.

Somotech Solutions, LLC,

Consultant; Project Manager, March 2010 - April 2011, Los Angeles, CA

Consultant support at Cedar-Sinai as a Project Manager, Subject Matter Expert, and System Admin for the Lawson Workforce Management Scheduling System for the Nursing Staff. Executed project work plans and revising as appropriate to meet the changing needs and requirements of the project. Identified resources needed and assigning individual responsibilities (Work Breakdown Structure). Prepared Gap Analysis for the current scheduling practice compared to the scheduling policy. Managed team of 6 analysts, educators and clinical informaticists.

Developed a project plan and Implementation strategy for a 1.5 million dollar multi-phased project. Scope for phase one included the implementation of a Staff scheduling system for 40 nursing units (3500 nurses) within a 12-month timeline.

Successfully implemented, within one (1) year time frame, the Lawson Workforce Mgmt. scheduling

System that had been stagnant for over 10 years.

WASHINGTON ADVENTIST HOSPITAL

Director of Clinical Informatics; July 2007- March 2010, Takoma Park, MD

Oversaw all aspects of implementation and maintenance of Medication Administration Chart (MAK), Vocera, Ansos, Teletracking, QS, EMSTAT and Cerner (Carenet) Healthcare Information Systems.

Planned, organized, directed, implemented, and controlled informatics programs in collaboration with Physicians, Management, Nursing, and Ancillary personnel (ex. RT workflow redesign, Nursing clinical system account access workflow redesign, system downtime procedure redesign, MAK implementation on Women Services unit). Established goals for informatics programs as well as working to ensure the collaboration of hospital departments and resources to achieve financial and quality outcomes associated with the programs. Served as a liaison between the clinical staff (nurses, physicians, pharmacists and therapist) and the Information Technology dept. in all aspects of full life cycle/upgrade implementations of healthcare applications. Participated in several hospital wide committees (Forms, IT Advisory, Enterprise Change Control Board, FMEA, Champions, Care Excellence) to discuss clinical form development, planning, analysis, implementation, support, regulatory and ethical issues associated with various healthcare information systems, Joint Commission compliance and Cerner development.

Accomplishments:

•Persuaded CFO and Assistant Vice President of Clinical Services to approve funding for 8 new medication carts and laptops on one of the nursing units. Approved budget $40,000. The new carts, laptops, and accessories were deployed on 2/09.

•Persuaded peer level Directors to encourage staff to use Vocera communication devices. Obtained funding for 10 new devices, batteries, and charging hardware to pilot on one of the nursing units. Approved budget $6,000.

•Managed a team of 5 analysts, educators and clinical informaticists.

•Stayed within a 370,000 departmental operating budget since hire date.

In addition, held prominent positions as Programmer Analyst at John Hopkins, Clinical Information Systems Specialist at Sinai Hospital, Clinical Informaticists and Johns Hopkins Bayview, and UKG analyst at Cedar Sinai Hospital.

Education

PhD/MBA, Nursing Informatics, on hold

University of Maryland at Baltimore/University of Baltimore, Baltimore, MD

MS, Nursing Informatics, May 2003

University of Maryland at Baltimore, Baltimore, MD

BSN, Nursing, May 2000

University of Maryland at Baltimore, Baltimore, MD

ASN, Nursing, December 1996

Baltimore City Community College,

Credentials

•Project Management Professional (PMP), 10/12

•Cerner Trainer, 6/11

•Registered Nurse (RN) License, 8/97

•Six Sigma (Black Belt)- Certification, 03/19

•Scrum Fundamentals Certified- 7/20

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