Administrative Assistant Project Management
Resume:
Dawn Walton
McDonough, GA *****
**************@*****.***
Proactive Professional looking to fully utilize my exceptional ability to prioritize, organize, and effectively communicate with all levels of staff and provide outstanding administrative support to the company's management team.
Authorized to work in the US for any employer
Work Experience
Project Coordinator
ABM e-Mobility - Atlanta, GA
April 2022 to Present
Monitoring project progress and creating project status reports for project managers and stakeholders. Managing project management documents such as the project plan, budget, schedule or scope statement, as directed by the project manager.
Executing a variety of project management administrative tasks such as billing and bookkeeping. Support team members when implementing risk management strategies. EXECUTIVE ADMINISTRATIVE ASSISTANT
SOUTHERN REGIONAL EDUCATION BOARD - Atlanta, GA
September 2019 to April 2022
Handle general clerical duties such as filing, ordering office supplies, and operating standard office equipment.
Scheduled and coordinated meetings, appointments, and travel arrangements for VP of legislative department.
Answer all incoming calls referring to the legislative department for meetings and other departmental needs.
Developed new filing system for important documents. Greeted visitors and made them feel comfortable while waiting for scheduled appointments. Maintained utmost discretion when handling sensitive topics. Recorded and transcribed meetings per request.
Typed documents such as correspondence, drafts, memos, and emails for legislative department. ADMINISTRATIVE ASSISTANT
MASTEC ADVANCED TECHNOLOGIES - Duluth, MN
April 2012 to September 2017
Provided general administrative and clerical support for management staff. Created monthly spreadsheet reports for company meetings. Trained new employees on daily work requirements for the office. Maintained all files for management records.
Scheduled and coordinated supervisor meetings for management. Assisted in resolving administrative problems.
CUSTOMER CARE CONSULTANT
RYLA - Kennesaw, GA
November 2008 to March 2011
Managed a significant amount of inbound and outbound calls promptly. Handled account inquiries, including small business customer accounts. Worked as novice level technical support for all AT&T account holders. Resolved all customer complaints by identifying customer needs, researching every issue, and providing a solution.
Handled floor support duties such as answering escalated calls, trained new team members, and handled some managerial responsibilities as floor lead.
Education
Bachelor's in Education
Ashford University - San Diego, CA
February 2017 to March 2021
HS DIPLOMA
JOHN MCEACHERN HS
May 2002
Skills
• Administrative assistant (4 years)
• Printers (4 years)
• Written and verbal (10+ years)
• Problem-solving (5 years)
• Self-starter (10+ years)
• Team player (10+ years)
• Excel (4 years)
• Outlook (7 years)
• Powerpoint (2 years)
• Microsoft word (10+ years)
• Word (10+ years)
• Calendar management (2 years)
• Microsoft Excel
• Receptionist
• Microsoft Office
• MS Office
• Clerical Experience
Assessments
Administrative Assistant — Highly Proficient
August 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly Proficient
Customer Focus & Orientation — Highly Proficient
September 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient
Receptionist — Proficient
June 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient
Attention to Detail — Familiar
June 2019
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Familiar
Working with MS Word Documents (Basic) — Familiar
June 2019
Basic Word techniques, including the use of tools to format or edit text. Full results: Familiar
Intermediate Word Processing with Microsoft Word — Proficient June 2019
Intermediate Word techniques, including the use of formatting, Track Changes, and Comments. Full results: Proficient
Call Center Customer Service — Proficient
May 2019
Measures a candidate's ability to demonstrate customer service skills in a call center setting. Full results: Proficient
Customer Focus & Orientation — Highly Proficient
May 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS
Expert in Microsoft Word, Excel, Outlook, and PowerPoint. Prioritization and problem-solving. Organized with attention to detail. Self-starter and team player. Great at written and verbal communication. Proficient with office machinery such as printers, scanners, phones, and copiers. Record keeping and calendar management. Responsible and professional at all times. DAWN WALTON
ADMINISTRATIVE ASSISTANT
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