Customer Service High School
Resume:
Draven Shannon
Palestine, TX *****
****.*******@*****.***
Work Experience
Shop Foreman/Mechanic
Fast Trac Transportation-Palestine, TX
March 2024 to Present
I do diagnostics, minor and major repairs on Peter Built, Kenworth and Western Star trucks as well as all
trailers and forklifts. I also have to fill out all the repair orders and part orders after every job then take
service calls to different rigs as things break down.
Assistant Manager
VaporRite/RiteAuto-Palestine, TX
March 2021 to Present
I make the Schedule and handle any and all computer and mechanical issues. As well as all camera
system maintenance. I also get the highest in all sales and stay very organized and genuinely with all
of customer service and interactions in general.
Skilled Maintenance Technician
Wayne-Sanderson Farms-Palestine, TX
September 2023 to January 2024
Worked on Western Star tractors as well as Moffett forklifts, and Wade trailers. I did everything from
rewire electrical on trailers to pulling transmissions from tractors. Part of my responsibility’s were to keep
my bay cleaned, my tools cleaned and what I worked on clean.
Server/To-Go Specialist
El Toro Mexican Restaurant-Palestine, TX
June 2019 to July 2020
I started as a server and it pushed me to be more of a social person that can read situations and attitudes
to better go about breaking the initial tension with new people. After a year I became head of To-Gos
and all the managers assistant.
Lube Technician/Mechanic intern
Palestine Toyota-Palestine, TX
September 2016 to February 2017
I was an intern while in high school, I was assigned to assist and learn from the lead techs then work
in the lube tech bay as well.
Education
Some college in Engineering
Kilgore College - Kilgore, TX
August 2020 to October 2021
High school diploma
Elkhart High School - Elkhart, TX
August 2019 to June 2020
Part of Highschool in Computer science and engineering
Innovation Academy Charter School - Palestine, TX
August 2013 to June 2017
Skills
• People person
• Computer skills
• Tech savvy
• Leadership
• Fast learner
• Computer hardware
• Cool headed
• Mechanically inclined
• Electrical wiring
• Maintenance and repair
• Transmissions
• Brake Repair
• Supervising experience
• Sales
• Computer science
• Budgeting
• Project management
• Leadership
• Customer service
• Maintenance
• Electrical experience
• Industrial maintenance
• Mechanical knowledge
• Assembly
• Precision measuring instruments
• Sheet metal
• Basic math
• Power tools
• Tooling
• Calipers
• English
• Microsoft Office
• Manufacturing
• Software troubleshooting
• Machine learning
• Quality control
• Forklift
• Packaging
• Microsoft Excel
• Production planning
• Communication skills
• Mac OS
• IT support
• IT
• Analysis skills
• Windows
• Operating systems
• TCP
• Linux
• Automotive repair
• Serving
• Direct sales
Certifications and Licenses
Driver's License
August 2019 to June 2026
Forklift Certification
August 2023 to Present
Contact this candidate