Customer Service Administrative Support

Sandra LeBlanc

CUSTOMER FOCUS LOGISTICS ADMINISTRATIVE SUPPORT

Miami, FL 786-***-**** ***************@******.***

Objective

Experienced and versatile professional with a proven track record in customer service, retail operations, administrative assistance, and warehouse logistics. Seeking opportunities to leverage my diverse skill set and hands-on experience to contribute effectively in roles that prioritize customer satisfaction, operational efficiency, and team collaboration.

Experience

Receiving Specialist/Office Associate February 2023 - Present Walmart Inc. Miami, FL

Manage and coordinate the receiving process, including unloading shipments, verifying quantities, and organizing inventory for efficient storage.

Utilize computerized systems to update inventory records, track shipments, and process paperwork accurately and efficiently.

Collaborate with team members to ensure timely and accurate processing of merchandise, minimizing discrepancies and maximizing productivity.

Provide administrative support to the office, including answering phones, responding to inquiries, and assisting with data entry and filing tasks.

Demonstrate exceptional customer service skills when interacting with vendors, customers, and fellow associates, resolving issues promptly and professionally.

Provide outstanding customer service to enhance the shopping experience for patrons, addressing inquiries, resolving complaints, and assisting with product selection.

Maintain a clean and organized sales floor, restocking shelves, arranging displays, and ensuring merchandise presentation met company standards.

Operate cash registers accurately, processed transactions, and handled cash, credit, and electronic payments with efficiency and integrity.

Collaborate with team members to fulfill customer orders, process returns, and perform other tasks to meet store objectives and maintain customer satisfaction.

Education

College Lumiere, Miragoane, Haiti 2013

Major: Life and Beauty Science

Skills & abilities

Customer Service Excellence

Inventory Management

Administrative Support

Warehouse Operations

Team Collaboration

Communication Skills

Problem Solving

Computer Proficiency

Attention to Detail

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