Asset Management Manager

HEINAR S. CAPATI

Fort Washington, Maryland ****4 / Tel# 202-***-**** Email: ******.******@*****.***

Covid-19 Vaccinations: 3/30/21 Moderna, 4/27/2021 Moderna, 12/21/21 Booster, 12/15/22 Bivalent

SUMMARY

I.T. Asset Manager, Inventory Logistics Analyst with an Active SECRET clearance and 20+ years of experience. Seeking a fulltime position where my talents and capabilities can be fully utilized with the opportunity for growth. Inspiring team member and leader with the ability to provide solutions, exercising independent judgment and decision-making in the diagnosis and resolution of problems, highly dependable, fast learner, and self-motivated in performing all assigned tasks. Excellent customer services skills, ability to build relationships with a diverse customer base and create customer good with professionals and management. Actively pursuing I.T. Asset Management Certifications CITAM Certified I.T. Asset Manager / CHAMP Certified Hardware A.M. Professional.

EXPERIENCE

DEPARTMENT OF THE AIR FORCE, ANDREWS AIR FORCE BASE CAMP SPRINGS, MD

OCTOBER 2022 – November 2023

APEX SYSTEMS

Asset Management / Logistics Technician

●Inventory and process asset requests, manage ticket queue, stage equipment for deployment through the entire lifecycle using DPAS, BMC, Remedy, Asset Management, CMDB modules

●Familiar working with entitlements and issuing / rescinding licenses, assists of IT assets when requested.

●Works with other BMC Remedy to track all IT assets and to identify their locations and owners.

●Receives IT assets and ensures delivery to correct locations, and coordinates IT asset setups

●Ensures developers and configuration system users comply with identification standards.

●Liaises with Configuration Librarian on population of asset and configuration management system (CMS).

●Performs configuration audits to ensure physical inventory is consistent with the Configuration Management Data Base (CMDB) Defense Property Accountability Systems (DPAS)

●Accepts baseline products from third parties for distribution.

●Maintains and reconciles databases service agreements for the organization's hardware and software.

DEPT. OF HOMELAND SECURITY, ST. ELIZABETH SE, WASH DC

FEBRUARY 2022 – SEPTEMBER 2022

CHESHIL CONSULTANTS INC.

Inventory Analyst II

●Provide support for installed assets to ensure that all required markings/tagging and unique record identification of each Asset is performed and documented, whether in production or as a spare.

●Implement asset management (hardware, software, licenses) within SETS as part of a team.

Track government property, fixed assets, and leased assets from acquisition through BMC Remedy

●Conducting asset management reporting for contractual, governmental, and internal requirements for SETS

●Perform monthly and quarterly physical inventory audits.

●Ensure that property identified for disposal is excessed in accordance with DHS policies and procedures.

DEPARTMENT OF TREASURY NW, WASH DC

J ANUARY 2020 - JANUARY 2022

MIL CORPORATION

.

I.T. Asset Manager

●Provides leadership and support to the Asset Management Team. Asset inventory, disposal, maintenance, shipping and receiving; laptops mobile devices, printers, and peripheral equipment in Service Now.

●Asset Management best practices, experience implementing, managing, and auditing the Asset Management process with leadership skills.

●Supervises the performance of IT Asset Management Staff and the IT Asset Management function.

●Refines and implements IT Asset Management processes for control and inventory management to track accountability, identification, location, maintenance, and lifecycle status of hardware in Service Now.

●Maintains audit preparedness by ensuring processes is documented, followed, and quality is monitored.

●Liaises and collaborates with federal customer and provides excellent customer support and service delivery.

●Provide asset management statistics for monthly reporting in Service Now.

●Active Directory creating and managing domains and handling user accounts.

DEPARTMENT OF THE NAVY INDIAN HEAD, MD

FEBRUARY 2019 – DECEMBER 2019

H ERDT CONSULTING

Logistics Analyst

●Received Secret Clearance sponsored by Department of the NAVY

●Conduct wall to wall inventories and move material into centralized and controlled locations at the

Warfare Centers and assist NAVSEA in identifying material and processes are auditable.

●Providing expertise on inventory, warehouse management, and physical inventory.

●Conducting material inventories and technical screening.

●Validating inventory accountability, physical inventory, and Navy ERP system.

CONSUMER FINANCIAL PROTECTION BUREAU NW, WASH DC

MAY 2016 – JANUARY 2019

AAC INC.

Asset Management Lead

●Managed and coordinated the continued implementation of the Asset Management Inventory Tracking System, standardizing the usage by IT Team members, keeping related documentation current.

●Asset Management / CMDB Configuration Management Database in BMC Remedy and

Service Now for IT hardware, software, including auditing of IT assets throughout the bureau.

●Maintain inventory/deployment control and reporting for all IT equipment within BMC Remedy. And Service Now Module to Reconcile IT CMDB Configuration Management Database with physical inventory.

●Ensure that all assets are properly documented, deployed, processed, and disposed of by following the proper reporting procedures in Share Point database.

●Track and issue equipment to technicians in the field, perform inventory tracking and replenishment. Ship and receive assets to remote users via UPS.

●Maintain all records including all CFPB Request and uploads into the Remedy/Service Now database.

●Entering and maintaining information on software assets into the approved asset tracking system to address budgeting, software compliance & inventory, contracts (maintenance and service agreements), and cost.

●Providing recommendations for software procurements based on utilization and support

DEPTARTMENT OF HOMELAND SECURITY SW, WASH DC

F EBRUARY 2012 - A PRIL 2016

C REATIVE C OMPUTER S OLUTIONS INC

Asset Management Lead

Inventory and process asset requests, manage ticket queue, stage equipment for deployment through the

entire lifecycle using BMC Remedy, Asset Management, CMDB modules for DHS.

●Manage ticket queue, physical inventory, and asset planning.

●Responsible for the operations of Inventory at the DHS IT NOVA HQ Department/ Warehouse for over

30,000 DHS Employees in 20+ Locations.

●Knowledgeable of government agencies required to coordinate, process, and approve receipt transactions.

●Inventory, issue/deploy, asset tag, receive, turn in, dispose, and store property and supplies as tasked by DHS Property CMDB Configuration Management Database for IT hardware.

●Move freight, stock, and other materials to and from warehouse, storage areas, loading docks, and delivery vehicles. / Warranty Service Calls on IT equipment as needed.

●Perform as Asset Manager backup and other asset inventory positions as required.

R AYTHEON S YSTEMS COMPANY

S EPTEMBER 2000- M AY 2012

RIVERDALE, MD

Asset Management Specialist

●Performed variety of tasks related to the management of hardware equipment.

●Controlled inventory management and database management of all procurements.

●Performed contract closures to dispose of all excess hardware located at Off-site locations.

●Managed destruction of hard drives - Used Excel spreadsheets to manage company assets.

●Performed variety of duties ranging from supervision of shipping/receiving, escorting contractors to providing support for the facility/ warehouse throughout major projects.

●Helpdesk duties walking users through the functions and back end operations

●Providing technical support and assistance related to hardware, software and systems

●Running diagnostics to resolve problems via monitoring and responding quickly to I.T. requests.

EDUCATION

P RINCE G EORGES C OMM. CO LLEGE LARGO, M D

SEPTEMBER 1998 – MAY 2000

ASSOCIATE O F A PPLIED S CIENCE

SKILLS

Configuration Management Data Base, BMC Remedy, Service Now, DPAS, SharePoint,

Active Directory, Microsoft Office Applications (Excel, Word) Pallet Jack, Forklift Operator, Delivery Driver

Actively pursuing I.T. Asset Management CITAM / CHAMP Certifications.

REFERENCES: Personal references provided upon request.

Contact this candidate