Quality Assurance Data Entry
Resume:
Michele Jarvis
South Windsor, CT *****
******.*******@*****.***
Authorized to work in the US for any employer
Work Experience
Residential Trainer
Community Options-Waterbury, CT
March 2012 to October 2024
Residential Trainer- Assist clients with mental disabilities with everyday task. Assist with cleaning, cooking, taking showers and pt exercises as needed. Quality Assurance Auditor
Cbia,-Hartford, CT
November 2004 to June 2024
Audit and review insurance forms that are enter by the data entry team. Audit and review new cases that are entered by the case processing team. Ensure that all the information was enter into the system correctly. Mentor and trained new hires on department systems. Identified error trends on new staff and show them on how to correct the errors that are where made. Identified root cause of persistent errors which eliminated customer access to care.
Direct Support Professional
VIABILITY, INC-Bloomfield, CT
October 2014 to December 2023
Direct care for consumers with developmental disabilities assisting giving support with every day house hold living including cooking cleaning taking medication. Make sure daily hygiene is done. Bringing the consumer to appointments and any outside activities as needed. Companion
Project Genesis-Willimantic, CT
August 2010 to February 2012
Companion: Assist clients with ABI- (acquired brain injury) with every day house hold- living task. Assist them with cooking, taking showers and cleaning. Drive clients to programs or appointments as needed. Education
Business school
Skills
• Cpr, First aide and Pmt certificates
• Quality Assurance
• Autism Experience
• Medication Administration
• Caregiving
• Developmental Disabilities Experience
• Meal Preparation
• Home Care
• Cooking
• Mentoring
• Teaching
• Senior Care
• Medical Records
• Administrative Experience
• Budgeting
• Vital Signs
• Laundry
• Food Preparation
• Care plans
• Interviewing
• Motivational interviewing
• Intake
• Crisis intervention
• Dementia care
• Hoyer lift
• Communication skills
• Organizational skills
• Microsoft Office
• English
• Customer service
Certifications and Licenses
First Aid Certification
CPR Certification
Contact this candidate