Bartender
Resume:
Hanna Perry
Jacksonville, FL *****
**********@*****.***
Bartender for 2 years, Became a head bartender in 1 year, excelled in multitasking and quick learning, Insurance sales, Water filtration sales, Management at age 17 and completed for 2 years, A natural team leader with a "go getter" attitude.
Authorized to work in the US for any employer
Work Experience
Bartender
Flying Fish Taphouse - Jacksonville, FL
February 2024 to Present
• Adheres to responsible serving of alcohol (TIPS) guidelines
• Serve house cocktails as well as other specialty cocktails
• Supports daily functions of a taproom, cleaning glassware, bussing spaces, pouring beers, offering a wealth of beer knowledge
• Maintains a strong relationship with regular guests as well as new guests.
• Supports coworkers during shifts to enable a smooth-running operation.
• Responsible for opening and closing the taproom
• Put in food orders for the guest and make suggestions for those who don't know what they would like Head Bartender/Mixologist
Passions Gentleman's Club - Jacksonville, FL
November 2022 to February 2024
• Constantly developed new drink recipes every month
• Set up the bar, kept it well organized to the bars standards and cleaned daily.
• Built repor with customers, offered tastings, and delivered drinks quickly, selling 15% more than other bartenders.
• Trained over 10 new bartenders on how to upsell drinks and mix drinks correctly and efficiently.
• Exceeded sales targets by 8%, leveraging a vast knowledge of drink options coupled with a personable approach.
• Ensured that all customers felt welcome and were given responsive. Professional, and gracious service at all times.
• Acquired knowledge of alcohol to mix ratios depending on the drink recipes.
• Managed the Passion's Instagram page and constantly promoted the bar each day.
• Made food while serving drinks to the customers. Telemarketer/Appointment Setter
A & B Marketing - Jacksonville, FL
December 2019 to December 2022
• Inside sales call center
• Call customers off of surveys that were taken in Home Depot's all over Jacksonville, Lake city, as well as Brunswick.
• Off of warm leads we would call over 300 numbers a day.
• Set appointments with them and build proper repor, using marketing and sales tactics.
• Fill out paperwork while on the phone with potential customers, acquiring basic information of their household, the water quality the customers believe to have in there home, if there are any issues with their appliances because of the water
• Aquire job information to make sure they are pre qualified to purchase the water filtration systems.
• Worked with commercial and residential clients
Bartender
Sos Gentleman's club - Jacksonville, FL
April 2021 to November 2022
• Work directly with customers by mixing and serving drink orders
• Verify age requirements
• Know alcohol pairing and tastes
• Aquired the skill on how to make traditional and classy drinks
• Processed payments
• Cleaned bar supplies, as well as the bar after ever shift Telephone Sales Representative
Certified Home Services - Jacksonville, FL
November 2020 to January 2021
• Cold calling to homeowners to set an appointment for a sales rep
• Aquire information on their windows to see if they qualify for someone to come out to their home
• Gained repor for a better appointment to the sales rep
• Daily quotas needed to be reached to fill the current week up so the technician's had an ample amount of opportunities to generate sales
• Acquired knowledge on the windows, doors and, stucco paint the company was offering to influence the customers on why they needed to replace their current products. Shift Manager
Wendy's - Jacksonville, FL
December 2018 to November 2019
• Trained crew members how to do their job proficiently
• Counted down each cashier's tills every night
• Iventory counts everyday and weekly for all the products in the store
• taught crew members how to help one another and have great communication amongst their team members to have a smooth running shift
• Cleaned the store daily as well as restocked items that were low on for the next shift
• Worked in a fast paced environment
• Made sure food was handed out correctly and in a timely manner Medicare Enrollment Specialist/ Outbound Sales
GuideWell Connect - Jacksonville, FL
August 2018 to December 2018
• Acquired the knowledge of health insurance, as well as the state required license
• Medicare and Medicade open enrollment policies
• Worked with Salesforce, Excel, word and PowerPoint documents to put customers information down
• Had outbound and inbound calls to get them the right plan that suits there needs, using a dialer
• Assisted customers based in new York
• Reached a certain quota every week to stay on top of goals the company wanted to maintain Server/Hostess
Longhorn Steakhouse - Jacksonville, FL
April 2018 to July 2018
• Guided guests to available tables for the right section for each server to maintain balance and equality
• Worked with an electronic seating system to keep track of tables and to prepare for bigger parties that came in
• Wiped down tables for the next customers to be seated
• Took customers orders and gave recommendations for items on the menu to try
• Checked to make sure their food was correct in the kitchen before serving them
• Organized events and parties
• Cashed out the customers
• After each shift made sure my section was cleaned Shift Leader
Five Guys - Jacksonville, FL
March 2017 to April 2018
• Took customers orders
• handled each customer to the "five guys" standard
• Counted tills afterevery shift, and the safe before and after a shift
• Made new schedules weekly
• Prepped food every morning shift to ensure we had enough food for both shifts that day
• Secret shoppers came in the store every week and made sure my team had the store set up to the five guys standard as well as greet the shopper and take care of them in a substantial manner
• Cleaned and sanitized the store daily
• Had great communication for those on the floor preparing the food to maintain a fast and proactive work environment
• Kept the store organized
• Monthly health inspections, as well as food safety practices
• Trained over 20 crew members
• Regularly did inventory counts and restocks
Cashier
Winn-Dixie - Miami, FL
August 2016 to March 2017
• Scanned and bagged items for the customers
• Assisted with organizing events happening in the store
• Put unwanted items back in the right isles towards the end of the shift
• Gave back proper change to the customers in a timely manner
• Cleaned my station every shift
• Helped customers find items they were looking for Education
High school diploma
First Coast High School - Jacksonville, FL
April 2018 to May 2019
Skills
• Leadership
• Team management
• Telemarketing
• Cold Calling
• Inside Sales
• Salesforce
• Host/Hostess
• Upselling
• Bilingual
• Data entry
• Microsoft Office
• Outside Sales
• POS
• Upselling
• Customer service
• Sales
• POS
• Leadership
• Team management
• Negotiation
• Analysis skills
• Communication skills
• Marketing
• Bartending
• Serving
• Food safety
Languages
• Spanish - Intermediate
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