Shanice Page
Raleigh, MS 601-***-**** *******.******@*****.***
Observant individual with excellent interpersonal and communication skills, builds meaningful relationships with clients. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Professional Experience
Behavioral Health Associate Millcreek of Magee, Magee, MS January 2022 - Present
• Facilitated group therapy sessions, encouraging active participation and promoting healthy coping strategies among patients.
• Fostered a safe and supportive atmosphere within the therapeutic setting using empathy and active listening.
• Maintained confidentiality of sensitive information according to HIPAA regulations and ethical guidelines for mental health professionals.
• Assisted with restraints, crisis intervention and de-escalating situations to create safe environment for patient and medical personnel during high-stress incidents.
• Assisted with restraints, crisis intervention and de-escalating situations to create safe environment for patient and medical personnel during high-stress incidents.
• Attended training to participate in regular supervision and continued education to maintain professional competence and ethical standards.
• Observed and documented patients' behavior and responses to treatment. Assistant Store Manager Sullivan's Grocery, Raleigh, MS February 2018 - October 2021
• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays. Rotated merchandise and displays to feature new products and promotions.
• Walked through store areas to identify and proactively resolve issues negatively impacting operations. Reported extreme issues to higher management with detail.
• Assisted in recruiting, hiring and training of team members. Mentored new employees on company policies, procedures, and best practices to ensure their success within the company.
• Supervised and evaluated employees to help improve skills, achieve daily objectives, and attain advancement.
• Provided weekly work schedules to employees to accommodate business demands and vacation requests, also considering customer traffic and employee strengths. Education
Certification in Phlebotomy March 2024 - May 2024
Jones College at Bay Springs, MS
Certification in Medical Assistant September 2022 - April 2023 Med Lab Training Center at Richland, MS
No Degree in Accounting August 2016 - March 2020
Jones College at Ellisville, MS
High School Diploma May 2016
Raleigh High School at Raleigh, MS
Skills
Clinical Documentation
Management
Professional Boundaries
Leadership
Certifications
Certified Clinical Medical Assistant through National Healthcareer Association Certified Phlebotomist through National Center for Competency Testing References
Upon Request