PENNY T. GREEN
*** *. ******* ***., ***. ****, Lakeland, FL 33801-5249 Cell: 863-***-**** ***********@*****.***
Professional Summary
A dedicated business professional with 20+ years of experience in mostly corporate environments is seeking part-time employment.
Skills: Computer literacy (Microsoft Office, Word, Outlook, general knowledge of Excel and PowerPoint, and electronic filing); Confidentiality; Data Entry; Receptionist duties; Typing; Scheduling; Strong Initiative; Time management; Event Planning; Excellent communication skills (written and oral; Excellent organization skills; Interpersonal skills; Bookkeeping; Adaptability; Detail oriented; Highly motivated; Self-Starter; Customer service; Multi-task oriented; and dependable; solid team player; and positive demeanor.
Work History
Administrative Assistant, 2018 – Present
LENA VISTA UNITED METHODIST CHURCH – Auburndale, FL
Newsletter editor
Collect data and prepare reports
Maintain the master calendar
Prepare weekly worship bulletins
GAP TIME: Volunteering and Seeking Employment, 2015 – 2018
Office Manager, 04/2013 to 03/2015
WINTER HAVEN GARDEN CENTER – Winter Haven, FL
Conducted facility tours, wrote contracts, accepted payments, made bank deposits
Managed office
Sorted mail, forwarded to appropriate individuals, responded, and handled requests.
Received and responded to phone calls.
Maintained a clean and neat facility to create a positive impression of the Center.
Updated the website and Facebook page.
Maintained electronic and physical filing system.
Leveraged advanced skills and training to support the operational needs of the Center
Administrative Assistant, 01/2012 to 03/2015
LENA VISTA UNITED METHODIST CHURCH – Auburndale, FL
Newsletter editor
Collect data and prepare reports
Maintain the master calendar
Prepare weekly worship bulletins
Program Assistant, 08/2012 to 11/2012
PEACE RIVER MENTAL HEALTH CENTER – Lakeland, FL
Managed the financial services of 40+ clients registered with the Florida Assertive Community Treatment (FACT) Team.
Utilizing QuickBooks managed the payment of bills and allowances for clients who could not manage their personal funds.
Coordinated rental assistance for approximately 50 clients.
Receptionist duties – greeted visitors, notified case managers of their appointment arrivals, answered the phone and routed calls.
GAP TIME: 1/2007 – 8/2012 - Seeking employment, applied for disability, attended Travis Career Center
Training Course Administrator – 07/1989 to 12/2007
MARRIOTT VACATION CLUB INT’L.[1] (MVCI) – Lakeland, FL, Orlando, FL
Coordinated logistics for five instructor-led courses that resulted in the StrengthsCoach Certification of over 170 managers.
Coordinated logistics of over 8,000 associates to complete online StrengthsFinder® assessments.
Coordinated with the sites to assess 25,000+/- candidates for Sales, Marketing, Front Office/Customer Facing, Call Center, and Telesales positions nationally, as well as internationally for Sales.
Volunteer Experience
Guardian ad Litem – 08/2020 – Present – foster children’s advocate
READLakeland Literacy Council – 07/2017 to 12/2023 – Adult Literacy Tutor
Lena Vista United Methodist Church – 2008 to Present – chairman of the Administrative Council, care coordinator, liturgist
Northeast Polk Literacy Council – 2008 to 2010 - Office Manager and Tutor Coordinator
Polk County School Board, East Area Adult School – 2008 to 2010 - Office worker
Education
Certificate of Completion - Legal Administrative Specialist – Modules: Business Technology, Front Desk Specialist, and Administrative Support
Traviss Career Center – Lakeland, FL
Business Courses
Polk Community College – Winter Haven, Florida
Casper Community College – Casper, Wyoming
[1] Now named Marriott Vacations Worldwide