Service Representative Customer
Resume:
Hasand Begly
Seeking Role: Sales or Customer Service Representative
New Windsor, NY 12553
***************@*****.***
Over five years of retail, commercial and sales experience. Team oriented, driven and hard working, with a proven ability to effectively promote goods and services based on the need of the customer. Highly organized and dependable to meet market deliverables and timelines. Highly skilled in verbal and written communication. Proven ability to build trust among clients, customers, and team members. Motivated to learn in various industries. Work Experience
Amazon Delivery Driver
Amazon DSP - New Windsor, NY
June 2021 to Present
• Responsible for delivering packages on time and with care meeting customers expectations.
• Creation of daily itineraries to plan routes and ensuring that every package is being delivered correctly with no mistakes.
• Great attention to detail and responsible for driving in various locations. Women's Health Receptionist
Ezras Choilim Health Center, Inc. - Monroe, NY
May 2019 to March 2021
• Greet and check in patients, and collect personal, medical, and insurance information.
• Collected patient copayments and recorded payment transactions; obtained third-party payer authorization for services provided and communicated outstanding balances to insurance companies and patients.
• Ordered diagnostic tests and communicated results to patients.
• Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
• Coordinate physician schedules and maintain patient flow by communicating patient arrivals or delays. Key Holder/Sales Associate
Solstice Sunglasses - Central Valley, NY
May 2018 to April 2019
• Responsible for opening and closing the store
• Maintenance of glasses based on season, design, fashion, sales, etc.
• Creation of sales goals for the team and store management and accomplishing them together as a team
• Responsible for completing orders based on restocking needs and organizing inbound order fulfillments
• Experience for shipping out orders to customers and other regional stores Customer Service Representative/Front Desk
Simon Property Group - Central Valley, NY
February 2016 to August 2018
Sales Associate
• Maintaining positive attitude to make customer's shopping experiences memorable and pleasant.
• Answering customer questions regarding store merchandise, and Marketing department information and pricing.
• Responsible for handling inbound customer calls and handling outbound calls for inquiry based on satisfactory experience.
• Highly motivated self-starter, proactive, with intense focus on results.
• Convey a sense of urgency to achieve business goals and exceed expectations. Education
High school or equivalent in CNA
Newburgh Free Academy - Newburgh, NY
August 2007 to June 2019
Skills
• EMR Systems
• HIPAA
• Medical Records
• Insurance Verification
• Delivery Driver Experience
• Medical Scheduling
• Cold Calling
• Medical Billing
• Computer skills (5 years)
• Communication skills (5 years)
• Organizational skills (3 years)
• Microsoft Office (4 years)
• Microsoft Excel (4 years)
• Microsoft Word
• Vendor management (3 years)
• Problem management (2 years)
Languages
• French - Intermediate
• Haitian Creole - Expert
Groups
International WeLoveU Foundation - Volunteer
March 2016 to Present
• Active volunteer for WeLoveU Foundation
• Participating in various city and community clean ups, blood drives, and social services for seniors and adolecents
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