Business Consultant

Duverson Jean

Houston, TX +1-321-***-**** ********.******@*****.***

SUMMARY

Strategic Business Consultant with a proven track record of helping businesses achieve significant growth. Adept at analyzing complex business operations, identifying areas for improvement, and implementing effective solutions to drive profitability and efficiency. Skilled in process optimization, cost reduction strategies, and business development. Committed to partnering with clients to unlock their full potential and exceed their goals.

EXPERIENCE

Management Consultant Cogent Analytics 06/2021 to 12/2023

Delivered strategic consulting services to 5 early-stage businesses, resulting in an average revenue increase of 35% within the first year. Utilized market research, financial modeling, and business plan development to identify market gaps and craft scalable growth strategies Streamlined operations for 7 small businesses, leading to a combined reduction of overhead costs by 20%. Conducted comprehensive process evaluations and implemented lean manufacturing principles to eliminate waste and improve inventory management by 15% Developed and executed data-driven marketing campaigns for 4 small businesses, achieving a 40% increase in qualified leads and a 12% growth in customer conversion rates. Leveraged digital marketing strategies, including targeted social media campaigns and email automation, to amplify brand awareness and drive sales. Assisted 3 small businesses with financial analysis and budgeting, resulting in a 10% increase in their average profit margin. Performed cash flow analysis, financial forecasting, and cost-benefit analysis to optimize resource allocation and support strategic business decisions Led the successful implementation of CRM software rollout, new marketing automation platform for 4 small businesses, ensuring stakeholder buy-in throughout the process. Utilized change management best practices to address concerns, provide training, and achieve a smooth transition. This resulted in a 15% reduction in lead response time, 20% increase in team collaboration.

Operations Manager JPar Coast 01/2017 to 06/2021

Implemented lean six manufacturing principles and workflow automation to streamline production processes and eliminate waste. This resulted in a reduction of production lead time by 20% and a 15% increase in overall output. Utilized data analysis and forecasting to optimize resource allocation across departments. Achieved a 10% reduction in material costs through strategic vendor negotiation and improved inventory control practices. Implemented a Six Sigma methodology to identify and eliminate defects in the production process. This led to a 25% decrease in product returns and a 10% improvement in customer satisfaction ratings. Provided coaching and mentorship to warehouse personnel, fostering a culture of continuous learning and improvement. Spearheaded training initiatives to enhance skillsets, leading to a [Quantifiable Improvement - e.g., 10% increase in order picking accuracy, 5% reduction in handling errors]. This empowered the team to work more autonomously, increasing overall operational efficiency and employee satisfaction.

Hub Supervisor United Parcel Service 01/2007 to 08/2017

Led a team of warehouse associates, ensuring efficient operations and meeting performance targets. Provided coaching, mentorship, and implemented recognition programs to motivate and develop team members. Increased team productivity by 15% through streamlined processes

Maintained a safe and secure work environment by enforcing OSHA regulations, safety protocols, and established procedures. Ensured product quality and loss prevention through adherence to established standards. Partnered with management to optimize warehouse operations while prioritizing OSHA compliance.

Oversaw daily warehouse operations, including receiving, picking, packing, and shipping of goods. Implemented efficient inventory control measures to minimize errors and stockouts. Facilitated seamless communication and operations across various departments (facility transfers, warehouse, purchasing, and inventory) by acting as a central point of contact and fostering a collaborative work environment. Effectively interacted with senior management, suppliers, and external personnel to ensure project progress and address critical issues.

EDUCATION

Business Management, Bachelor of Art Rollins College 2014 to 2016

SKILLS

Team Leadership Supply Chain Management Critical Thinking: Project Management Change Management Problem-Solving

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