Warehouse Associate High School

Kenneth Lauderdale

623-***-**** ***********.***@*****.*** Phoenix, Arizona

Educational Experience

Peoria Accelerated High School May 2020

Work Experience

CCS Facilities – Custodian January 2024 – Present

Assist in cleaning local Elementary and High School’s

Ensure floors are cleaned, ceilings, restrooms, offices and common areas throughout the building.

Follow all cleaning procedures for safety

Amazon — Overnight Warehouse Associate September 2022 - February 2023

•Carried out the logistics of receiving, processing, storing, and sending inventory according to purchase orders and shipping schedules.

•Loading orders onto trucks and shipping containers.

•Organized incoming stock and applied appropriate labels to outgoing parcels.

•Opened up inbound packages and met/exceeded company standards.

•Worked in a fast-paced environment and maintained time management skills.

Gap — Overnight Warehouse Associate June 2022 - September 2022

•Packaged and shipped orders placed by customers online.

•Worked overnight, picking an average of 400 orders per night.

•Carried out the logistics of receiving, processing, storing, and sending inventory according to purchase orders and shipping schedules.

•Loading orders onto trucks and shipping containers.

•Organized incoming retail stock and applied appropriate labels to outgoing parcels.

Best Western – Call Center Representative December 2021 – June 2022

•Made reservations for Best Western Hotels internationally through inbound calls.

•Worked from home; learned great communication skills and sales skills.

•Spoke with customers over the phone to make hotel reservations and accommodations for their traveling needs.

•Handled and processed confidential financial credit card information (CNP).

•Received commission for signing up customers for the customer rewards program and upselling hotel packages to customers.

•Made reservation adjustments and processed cancellations of customers; handled customer complaints and provided customer service solutions to resolve issues and maintain customer satisfaction.

McKesson – Overnight Warehouse Associate August 2021 – December 2021

•Carried out the logistics of receiving, processing, storing and sending inventory according to purchase orders and shipping schedules.

•Loading orders onto trucks and shipping containers.

•Organized incoming stock and applied appropriate labels to outgoing parcels.

•Learned in a fast-paced environment and met/exceeded company standards.

•Packaged and shipped pharmaceutical drug orders for local hospitals and home delivery orders for medical patients.

Skills

•Great communication skills

•Fast-paced worker

•Quick learner

•Warehouse experience

•Customer service

•Sales

Languages

•Proficient in English and Spanish

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