Administrative Assistant Support
Resume:
Amanda Leverett
Sociology Major
Sykesville, MD *1784
***************@*****.***
Interested in utilizing my education to grow and develop in a rewarding career in my chosen field of Sociology.
Authorized to work in the US for any employer
Work Experience
Student Support Assistant
Winfield Elementary -Autism Program-Westminster, MD October 2023 to Present
1. Extensive knowledge of Applied Behavioral Analysis approaches for children with Autism. 2. Skilled individualized therapeutic planning.
3. Experienced with counseling both individually and in group sessions. 4. Good understanding of associated sensory sensitivities. 5. Strong empathic listening skills.
Pro Desk Associate
The Home Depot-Eldersburg, MD
April 2023 to Present
Maintain good working relationship with pro contractors. Work up quotes for future jobs.
Process orders over the phone to ensure contractors have required supplies. Ensure staff pulls everything accurately to be delivered or picked up. Assist customers and contractors with their questions about products and equipment. Inform contractors of the value of using a commercial account throughout home Depot. Contact contractors to inform them of upcoming sales, events, products and discounts offered only to them.
Administrative Assistant
Leverett & Associates-Eldersburg, MD
January 2020 to Present
Organized yearly tax return documents for client packages and delivered to clients. Preparing, organizing and storing information in paper and digital form. Handled general office tasks and administrative duties. Organized files.
Barista
Starbucks-Eldersburg, MD
November 2017 to June 2020
Developed and maintained relationships with customers. Multi-tasked in face paced environment.
Handled transactions accurately.
Maintained composure under pressure.
Teacher
CELEBREE LEARNING CENTER-Sykesville, MD
August 2012 to January 2015
Organize and lead activities designed to promote physical, mental and social development, such as games, arts and crafts, music, storytelling, and field trips. Confer with parents, guardians, teachers, counselors, or administrators to resolve students' behavioral or academic problems.
Observe and evaluate children's performance, behavior, social development, and physical health.
Confer with other staff members to plan and schedule lessons promoting learning, following approved curricula.
Attend professional meetings, educational conferences, and teacher training workshops to maintain and improve professional competence.
Enforce all administration policies and rules governing students. Teacher/ Assistant Director
LEAN ON ME-Mount Airy, MD
September 2010 to August 2012
Set educational standards and goals, and help establish policies, procedures, and programs to carry them out.
Prepare and maintain attendance, activity, planning, accounting, or personnel reports and records for officials and agencies, or direct preparation and maintenance activities. Determine allocations of funds for staff, supplies, materials, and equipment, and authorize purchases.
Review and interpret government codes, and develop procedures to meet codes and to ensure facility safety, security, and maintenance.
Collect and analyze survey data, regulatory information, and demographic and employment trends, to forecast enrollment patterns and the need for curriculum changes. Monitor students' progress, and provide students and teachers with assistance in resolving any problems.
Write articles, manuals, and other publications, and assist in the distribution of promotional literature about programs and facilities.
Server
COBBLESTONE GRILLE-Sykesville, MD
March 2009 to January 2011
Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
Prepare checks that itemize and total meal costs and sales taxes. Present menus to patrons and answer questions about menu items, making recommendations upon request.
Explain how various menu items are prepared, describing ingredients and cooking methods. Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
Education
Bachelor's degree in Sociology
Arizona State University-Tempe - Tempe, AZ
September 2019 to December 2021
Certificate in Administrative Medical Specialist
CARROLL COMMUNITY COLLEGE - Westminster, MD
October 2015
Certificate in Early Childhood Education
CARROLL COMMUNITY COLLEGE - Westminster, MD
December 2009
Associates of the Arts in Arts
CARROLL COMMUNITY COLLEGE - Westminster, MD
June 2002
Skills
• Data entry
• Organizational skills
• Time management
• Communication skills
• Customer service
• Supervising experience
• Classroom experience
• Teaching
• Serving
• Barista experience
• Special education
• Microsoft Word
• Classroom management
• Early childhood education
• Marketing
• Medical coding
• Cooking
• Childcare
• Sales
• Negotiation
• Training & development
Assessments
Customer service — Proficient
December 2022
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Problem solving.
Creative thinking.
Multi-task oriented.
Organization abilities.
Ability to learn quickly.
Attention to detail.
Excellent interpersonal skills.
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