SHENESE WILLIAMS
Professional Summary
I am a competent and hard working employee, who has an excellent attendance record willing to work alone or as part of a team. I am a quick learner and adapt to any job with ease. I am loyal, respectful and I provide fair treatment to all.
Employment History
• Lifting, loading, carrying heavy equipment
• Sorting mail, including canceling mail
• Moving packages and parcels
• Weighing packages and parcels
• Maintaining mailroom supplies and assisting in supply room
• Operating machinery and other vehicles to load
• Cleaning and sweeping work areas, offices, restrooms, and trucks Mail Handler Assistant, USPS. Fairburn, Georgia
Nov. 2023 - Dec. 2023
• Greet patients, collect demographics, and create patient records
• Verify health insurance and benefits, obtain referral and authorizations
• Schedule appointments, treatments, and procedures
• Provide clerical duties, such as data entry and completion of admission paperwork
• Answer and screen incoming calls
• Distribute mail
• Address patient questions and concerns
• Build relationship with vendors
• Manage patient records
• Revenue Cycle Auditor
• Examine and verify documents related to income and revenue
• Inspect, analyze, authenticate, and confirm financial documents
• Research and investigate any missing, inaccurate, or conflicting information
• Compile supporting documentation and records
Intake Specialist / Revenue Cycle Auditor, Team Select Homecare. Phoenix, Arizona
Jan. 2020 - May. 2023
• Process sales transactions and take payments
Guest Advocate / Cashier, Target. Champlin, Minnesota Oct. 2019 - Dec. 2019
Personal Info
Phone:
Email:
**************@*****.***
Address:
1170 Garden Lake Dr, Riverdale,
30296, GA (US)
EMR
Microsoft Office
Call Center
Transcription
Medical Record Management
Cashier
Warehouse
Retail
Customer Service/Transport
Typing
Skills
• Calculate and return change for cash transaction
• Answer customer questions about products or services and provide recommendations based on customer needs
• Cross-sell and upsell products
• Reconcile cash drawers and sales receipts
• Report issues with equipment
• Work with the team to meet store sales goals
• Respond to and resolve customer complaints and concerns
• Process layaways, returns and exchanges
• Maintain clean and tidy checkout and merchandise areas
• Assist in stocking and rotate merchandise
• Scan and bag items accurately and efficient
• Answer phones and greet visitors
• Manage Calendar and staff schedules
• Prepare communications such as memos, emails, invoices, reports and other correspondence
• Write and edit communications, from letters to reports and instructional documents
• Create and maintain filing systems, both electronic and physical
• Manage accounts and perform bookkeeping
Administrative Assistant, Brighton Homecare and Hospice. St. Louis Park, Minnesota
Apr. 2014 - Sep. 2019
Education
University of Phoenix, St Louis Park, Minnesota
Associate of Arts, Healthcare Administration, Feb. 2005