Test Engineer Software

NAGALAKSHMI SONTI

Software Test Engineer 650-***-****

Mountain View, CA ***********.*****@*****.***

Work Rights : H4 - EAD

Professional Summary

● Experienced Software Test Engineer with over 10 years of IT Software Application Testing experience in reputed organizations and complex work environments handling digital projects in Retail, Insurance, Banking, Financial, Health, Telecom, Education, Publishing, Utilities, Information Systems and Manufacturing industries.

● Highly skilled in functional, system integration, regression, acceptance, manual, automation, accessibility and performance, database, ETL, Web Services API and Mobile application testing.

● Expertise to analyze and translate business requirements and functional specifications into testing requirements. Liaising with business users, business analysts and developers to ensure that planned testing meets the requirements. Identify and report on technical issues or risks and collaborate on their resolution.

● Hands-on experience over 5 years in create/update automation test frameworks using Python and shell scripting. Proficient knowledge of shell scripting and Python.

● Strong abilities to write/update test data and test pre-condition in automated test scripts. Conduct code review of automated test scripts and adhere to version control and release procedure. Generate automation reports to stakeholders.

● Software Configuration Management using Git.

● Writing or modifying existing detailed testing scripts (various test phases: ST, SIT and UAT) and data setup in preparation for test execution is essential.

● Proficient in developing Performance Technical assessments, Test Plan, Test approach/Strategy, Test scenarios and scripts to meet Performance testing requirements in coordination with project, business and other teams.

● Expertise in Performance test execution and monitoring, analysis and finding bottlenecks, providing recommendations to internal and external project teams.

● Experience in ETL, Database, Data warehouse and Data migration testing using Control M, SQL Server, SSIS, ORACLE TOAD and Informatica. Strong experience in writing SQL queries and large legacy migrations.

● Good experience in mobile application testing using ADB on android platforms.

● Expertise in handling global spread teams working in large corporate environments and complex hybrid environments involving cloud and on-premises architectures.

● Expert knowledge and expertise in SDLC, waterfall, incremental, agile scrum and KANBAN processes and PRINCE2 methodology

● Hands-on Experience of test management tools to create and maintain Test artifacts like test plans and specify test cases and acceptance criteria for agile projects mapping to designs/features/epics/user stories Atlassian tools / JIRA / Confluence/ Contour / SharePoint and Quality Center.

● Conducting defect/bug triage and replicate production issues in the test environments to provide detailed information for the development team to resolve issues.

● Extensive experience in ITIL framework processes, incidents and problem management, change and release management, events management and proactive monitoring.

● Participated in the standardization and continual improvement of the testing processes and methodology.

● Demonstrated stakeholder management verbal & written communication and interpersonal skills. Self-motivated, eager to learn, flexible and adapt to any environment as per the business needs.

Education and Trainings

● Master of Science in Mathematics, Nagarjuna University, 2006

● Bachelor of Computer Science, Nagarjuna University, 2004

● L3 Certified Testing Professional

● Automation Testing Professional Certification

● Performance Testing and Engineering Professional Certification.

● Certification in Agile Scrum methodologies

Technical Skills

● Test Methodologies: Scrum, KANBAN, ITIL, PRINCE2, Agile, Waterfall, SDLC, Incremental

● Testing Tools: ADB, Selenium, Appium, Gherkin, Cucumber, TestNG, NUnit, SpecFlow, Load Runner, JMeter, Performance Centre, NeoLoad SOAP UI, GH Tester, LISA

● Test Management Tools: ALM (Quality Center), Bugzilla, FileZilla, Test Link, JIRA / Confluence, Contour, SharePoint, Test Complete, qTest, Azure DevOps, VSTS, TFS

● Monitoring Tools: PerfMon, SiteScope, Nmon

● Domains: Retail, Insurance, Banking, Financial, Health, Telecom, Education, Publishing, Utilities, Information Systems, Manufacturing

● Servers: JBOSS, Web logic, Web sphere, Apache

● Databases: MS-Access, ORACLE, TOAD, SQL Server, MySQL, SAP (ISU, CRM), Heidi SQL, Informatica, Control M, SSIS, SSRS, SSSM

● Protocols: HTTP, HTTPS, FTP, SMTP

● Languages: C, C++, C#, .Net, Java, SQL, PL SQL, Python, Java script, VB Script

● Operating Systems: Windows, UNIX, Linux, MAC, AIX, Android, iOS

● Standards: ISO 9001, DICOM, HL7, NSQHS

● ITSM: ServiceNow, IBM ITSM, JIRA Service Desk, Remedy, Incident and Problem management, Change and Release Management, Proactive Monitoring.

● Others: VSS, CVS, Comverse IN, BSCS, TIBCO, WinSCP, PUTTY, Jenkins, GitHub, MAVEN, ANT, Salesforce, Citrix, ETL and MD

WORK EXPERIENCE

Test Consultant / Software Test Engineer

Surveyor Software Solutions Pty Ltd

Jun/2012– Dec/2023

My Responsibilities:

Software Test Engineer @Surveyor

Jun/2020-Dec/2023

● Application testing activities of Surveyor desktop releases and reporting to the test manager.

● Debugging and analyzing C, C++ embedded applications in mathematical functional evaluation and reporting bugs with observations.

● Testing Surveyor mobile application using ADB and reporting bugs.

● Working with product development teams from multiple locations in agile environments with incremental releases.

● Analyzing user stories and change requests, inputs for prioritizing the changes, risk management, help in estimating test efforts requirements, preparing test schedules and end-to-end test plans

● Support in preparing work breakdown structure and providing test approach/strategy, test plans and schedule, scope and working with the product managers.

● Conducting and coordinating test execution, defects reporting, producing test summary reports, retesting the defects, regression testing and coordinating end user testing.

● Analyzing the release candidates, working with release managers

● Preparing and maintaining a test environment with appropriate user access and test data.

● Identifying infrastructure and software requirements for testing needs

● Producing test documentation and creating reusable process artifacts

● Participating in new product initiatives and building the testing competency in the product portfolio.

● Providing services for Surveyor clients and partners across the Globe.

● Gained knowledge of manufacturing industry and supply chain management. Test Consultant @ CCA

Aug/2017-Jun/2020

● Testing salesforce lightning platform upgrade project for CCA.

● Performed functional, regression, and integration testing of Salesforce applications, ensuring compliance with Salesforce best practices and standards.

● Monitored and reported on test progress and results, providing valuable insights and recommendations for improvement.

● Provided technical support and troubleshooting for Salesforce applications, resolving critical issues within tight deadlines and maintaining high levels of customer satisfaction.

● Developed and maintained a library of automated test scripts for Salesforce applications.

● Identified and addressed performance bottlenecks in Salesforce applications.

● Stayed up-to-date with Salesforce releases and changes, ensuring timely adoption of new features and enhancements.

● Performed CRM testing on sales cloud, services cloud, marketing cloud and community cloud

● Worked in Agile Scrum methodology reporting to scrum master

● Participation in product backlog grooming, epics and user stories analysis, scope planning for sprints

● Writing test cases including acceptance criteria, execution of test cases and reporting defects.

● Conducting defect triage meetings

● Extensively used Atlassian tools – Jira and Confluence. Test Consultant @ TATA Health Insurance, Data Migration Testing Apr/2015-Aug/2017

● Work within the Agile delivery team to lead data migration testing activities throughout the design, build, implementation of new solutions.

● Familiarity with healthcare data exchange standard(FHIR,HL7).

● Analyze and translate solution architecture, system design documents and requirements in the form of functional specifications, Epics, Features and User Stories into test cases, including automated test scripts.

● Determine and capture test scenarios, test cases and test results for data migration testing - including identifying test cases for automation.

● Working with scrum team on embedding quality (quality assurance) into technical components and the end-to-end solutions to ensure products meet their defined quality criteria.

● Take part in Test Plans, Test Strategy documents, Prepare Test Cases & Test Scripts based on business requirements, rules, data mapping requirements and system specifications.

● Coordinate and management of Data Migration Issue Management and Quality Management processes to address issues and error handling.

● Execute Systems Integration Testing, Functional Testing, Compatibility Testing, Performance Testing, Security Testing, Regression Testing, Smoke/Shakedown Testing, Accessibility Testing, Usability Testing, User Acceptance Testing and Production Verification Testing.

● Prepare Requirements Traceability Metrics (RTM), positive and negative test scenarios, detailed oriented Test Scripts, Test Scorecard, Release Checklist, Lessons Learned documents and Regression Test Suite for future use.

● Use Azure data tools (e.g., Azure Data Factory, Azure SQL, Databricks, etc.), SQL Server Studio Management tools to develop ETL jobs and execute data migration testing.

● Ensure the appropriate standards of development quality are maintained, through appropriately documented test scripts, issue investigation and resolution plans for defect management.

● Work with Product Owners, Business Analysts and functional/product consultants and SMEs in functional, exploratory and automated testing practices Test Consultant @Lenovo

Oct/2012-Apr/2015

● Test Engineer for Configure Price Quote system testing in PC Group and DC Group of Lenovo

● Testing of Business Portal testing for Lenovo

● Liaising with the business team and product backlog refinement.

● Worked in agile teams spreading across China and Australia.

● Estimation of user stories and sprint planning

● Preparation of test plans and test cases.

● Test case execution and reporting results.

● Preparation of automation test scripts and execution.

● Logging Defects, conduct defect triage to fix and Retesting Defects and tracking them till closure

● Attending sprint reviews and retrospective meetings.

● Extensively worked on Jira and SharePoint.

● Coordinate with teams spread across Asia pacific region. Projects / Achievements

● Manual, API testing and Automation Testing for Surveyor software upgrades and releases

● Multiple projects (Manual, API testing and Automation Testing) for Lenovo PCG and DCG groups and business partners for CPQ enrolment

● Salesforce Lightning upgrade testing support for CCA (CoCa-Cola Amatil)

● Received “Associates Consistently Excel ” award for consistent and outstanding performance in Surveyor Software Solutions.

● Received multiple Quality Star awards for contribution in the QA projects.

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