The Flower Shop Customer Service

Christy McEldoon

Email: *********@*****.*** Phone: 319-***-****

Summary:

Highly skilled graphic designer with 30 years of experience in the newspaper and print industry. Proven track record as a commercial producer for KCRG and adept in meeting client needs. Certificate in floral designing with 5 years experience. Provider in bridal alterations, customer service, and working with individuals in various settings, including Discovery Living and The Flower Shop.

Work Experience:

●Graphic Designer, [The Gazette Newspaper) (1983 - 2013) Back up designer for ads in the newspaper. Worked on commercial, direct mail, Creative Department, special sections, and working with clients. Worked on MacIntosh and PC equipment, Creative Suite, Microsoft Word.

●Commercial Producer, KCRG (2011 - 2014). Wrote commercials, and worked with customers to fit their needs.

●Bridal Alterations (Part-Time) (2014 - 2015). Meet with clients to understand their wants and needs. Measure and fit their dress and accessories. Sew and steam dresses.

●Support Provider, Discovery Living (2016). Staying with and taking care of college-aged individuals with special needs in their home. Writing up what they did each day and help with goals they have set. Help them with medicine. Drive them to events as a group.

●Driver and Florist, The Flower Shop (2017 - 2023). Efficiently drove to meet deadlines of funerals and events as a part time driver. Worked in the Mausoleum in the flower room talking and selling to customers visiting. I Learned and gained certification as a Florist. Created and sold funeral and event arrangements, driving as well as selling in a gift shop.

Skills:

Graphic Design: Proficient in Adobe Creative Suite, Microsoft Office (word, excel, PowerPoint), Ad Tracking software.

Customer Service: Demonstrated ability to meet client needs and provide excellent service.

Communication: Strong interpersonal skills developed through various roles.

Adaptability: Proven track record of succeeding in diverse work environments.

Time Management: Efficiently handle multiple responsibilities and meet deadlines.

Education:

Kirkwood Community College

AA in (Graphic Arts)