Customer Service Human Resources
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PP
Paris Pridgen
Geismar, LA USA 70734
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Work Experience
Host Edit
Olive Garden
Dec 2023 - Feb 2024
- Welcomed and seated guests in a friendly and efficient manner, ensuring a positive dining experience from the moment they entered.
- Managed reservations and waitlists, balancing guest flow and maximizing table… turnover.
- Communicated effectively with servers and kitchen staff to ensure timely service and guest satisfaction.
- Maintained a clean and organized front-of-house area, including the host stand and waiting area.
- Assisted with special requests and accommodated guest needs, demonstrating excellent customer service skills.
- Handled guest inquiries and complaints professionally, resolving issues to ensure a pleasant dining experience.
- Supported the team during peak hours by performing additional tasks such as Show More
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Education
Southern University and A&M College Edit
Bachelor of Business Administration - BBA
2024 - Present
While pursuing a Bachelor's Degree in Business Administration, I will study core business principles including finance, marketing, management, and operations. I also will develope strong problem-solving skills through coursework and projects, while gaining practical experience through internships and real-world case studie… My leadership and teamwork abilities will be enhanced by participating in group projects and business clubs. This will soon prepare me for a career in various business fields such as marketing, finance, human resources, and management. Show More
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Skills
adaptability Cash Handling Child Care Cleaning Experience Communication Skills Customer Service Good Computer Skills Hospitality Host/Hostess Leadership Development Management Skills Mathematics Organizational Development Phone Etiquette Problem Solving Skills Reservation Management Restaurant Experience Sales Experience Team Work Time Management Skills
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Certificates and Licenses
CPR Certification Edit
Driver’s License Edit
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More Information Edit
Minimum desired pay
$40,000 / year
Years of experience
Mid Level (3-6 years)
Highest degree earned
High School Diploma/GED
Industry
Management & Exec
Veteran status
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