Property Manager Customer Service
Resume:
Cindy Long
Levelland, TX *****
*********@*****.***
Authorized to work in the US for any employer
Work Experience
Property Manager
WW Legacy - Littlefield, TX
August 2023 to Present
Duties as property manager include; weekly reports to assests manager, showing units, sending vendors information for bidding jobs, answer tenants questions via email, text, or ring central. Sending online applications, running background check, activating online portal. Apps used are; AppFolio, Blue Moon, and ring central.
Customer Service Representative
First United Bank - Lubbock, TX
March 2023 to May 2023
Customer Service/Call Center representative. Answer phone calls, answer customers questions and concerns regarding their account. Transfer call to correct bank branch location and/or person.
• Assisted customers with a warm and professional attitude Associate Customer Success Representative
Wells Fargo - Lubbock, TX
March 2022 to March 2023
Answer inbound calls, authenticate customer, answer questions and/or concerns regarding their account. Assist the customer in every possible manner. Place stop payment or open a claim, per customer request, daily balance inquiries, unauthorized purchases, updating customer information, assisting with online banking.
Property Manager
The Ashcroft Group - Levelland, TX
September 2020 to March 2021
Property manager of three different properties for the elderly, handicapped and disabled. Assisted tenants with their leases, showed potential tenants available units, ensured that work orders were completed in a timely manner, answered questions and concerns regarding their leases, via phone and email, assisted with make ready units as needed. Responsible for bank deposits and collecting rent, scanned and faxed copies of deposit slips to Regional Director. Caregiver/Personal Assistant
Private (for a family) - Okmulgee, OK
June 2012 to November 2019
Assisted elderly Vietnam Veteran. Ordered, organized and dispensed medications. Assisted with banking and shopping, transported to doctors appointments as needed. Basic housework. Education
Some college in Computer Office Specialist
American Commercial Business College - Lubbock, TX April 1987 to September 1988
High school diploma or GED
Skills
• Banking (1 year)
• Account Management
• Management
• Customer Relationship Management
• Property Management (1 year)
• English
• Typing (10+ years)
• Clerical experience (2 years)
• Office Management
• Copier (10+ years)
• Scanner (10+ years)
• Fax (10+ years)
• Switchboard operator (3 years)
• Dispatching (4 years)
• Caregiving (10+ years)
• Filing (10+ years)
• Customer service
• Cash handling
• Windows
• Phone etiquette
• QuickBooks
• Computer skills
• Microsoft Excel
• AppFolio
• Blue Moon
• Ring Central
• Rhino
• Social media management
• Management
• Basic math
• English
• Customer relationship management
• Business development
• Negotiation
• Relationship management
• POS
• Office management
• Driving
• Microsoft Office
• Administrative experience
• Property management
• Banking
• Typing
• Cash register
• Clerical experience
• Security
• Computer literacy
• Writing skills
• Property leasing
• Guest services
• Hospitality
Certifications and Licenses
Driver's License
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