Medical Assistant Front Office
Resume:
Carey Mertz
Bothell, Washington *8021 ***********@*****.***
Work Experience
Medical Inst
Medical Assistant
Dr. Alan J Zend-Edmonds, Washington
June 2022-Present
Back-office skills to include: phlebotomy, u/a samples, centrifuge, auto-clave, injections, and vital signs.
Rooming patients, monitor prescription medications, documentation. Front office skills: answer phones, file, fax, copy, schedule, prepare patients charts, set-up patient referrals and keep the patient waiting room well maintained.
Medical Assistant
Providence Medical Group-2021
Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly. Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted. Roomed patients, vital signs, documented in the Epic –(EMR).
Updated inventory, expiration and vaccine logs to maintain current tracking documentation. Worked in patient resources, answering a multiple line system.
Medical Instructor
Northcare Training Center
Lynnwood, Washington-2022
Planned and documented programs of study meeting individual needs and abilities of students. Assisted program participants with achieving career and learning goals.
Provided detailed instruction and role modeling for acceptable social and work-related behaviors. Provided instructional handouts, texts, audiovisual aids and other materials to facilitate learning. Maintained documentation on educational services and tracked students' progress to gauge overall success of the learning program. Worked to maintain an outstanding attendance record, consistently arriving at work ready to start immediately.
Medical Instructor
Everest University
Tampa, Florida-2002-2018
Taught several courses to include: Medical Billing and Coding, Medical Assistant, Medical Front Office Administration, EMR, and General Education Prerequisites for the Associates programs. Planned and created syllabus for course studies, planned and created curriculum to meet the standards for state testing. Taught students’ phlebotomy, injections, sterile techniques, and front office skills.
Education
Masters in Education
Capella University - Minneapolis, MN January 2015
Bachelor Of Science in Healthcare Management
National Luis University - Tampa, FL January 2002
Associate Degree in Medical Office Management
Webster College - Tampa, FL
January 2000
Certified Nursing Assistant
Leary Technical Institute - Tampa, FL
April 1990
Skills
•Phlebotomy Unit Coordinator
MS Office Medical Records
Vital Signs Medical Office
Medical Documentation Patient Care Scheduling
•Microsoft Office
•Medical billing
•Administration
•Medical Office Management
•Experience Administering Injections
•Healthcare Management
•Insurance Verification
•Medical Coding
•EMR Systems
•Anatomy Knowledge
•Hospital Experience
Certifications and Licenses
Registered Medical Assistant (RMA)
Present
This certification allows me to practice patient care, vital-signs, phlebotomy, injections, medical documenting, as well as, administrative skills.
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