Customer Service Forklift Operator
Resume:
Jawaan Harris
Lancaster, SC *****
**************@*****.***
Work Experience
Shipping and Receiving
U.S. Strapping - Lancaster, SC
September 2023 to Present
• Unloading Deliveries From Trucks
• Inspect Products For Defects And Damages
• Tracking Inventory Levels
• Resolve Issues Regarding Shipped Orders
• Unpacks And Examines Incoming Shipments
Material Handler/Forklift Operator
GITI Tire USA Ltd - Richburg, SC
November 2022 to September 2023
1. Choose pallets according to order, using required technology 2. Safely operate a forklift after training
3. Perform general housekeeping and sanitation tasks High Bay Operator
Ross Distribution Center (RHDC) - Rock Hill, SC
January 2021 to November 2022
• Operated forklift
• Followed all safety procedures
• Maintained equipment
• Scanned inventory data
• Electric pallet Jack certified
Equipment Operator/Laborer
Amtrak - Washington, DC
January 2018 to March 2020
Followed work orders to efficiently fix problems regarding train cars. Performed diagnostic checks on locomotive engines, such as brake test. Used forklift to transport heavy materials such as truck sets, and oil barrels. Once finished with daily task disposed of any chemicals and trash to keep work area clean for the next shift.
Maintenance Technician
Preferred Maintenance - Fredericksburg, VA
December 2016 to December 2017
Vacuum the entire office building thoroughly, clean the carpets with our carpet machine when needed. Take out trash from every cubicle and office. Clean desktops and floors with chemicals. Service Technician/Driver
United Site Services - Aldie, VA
April 2015 to October 2015
Responsibilities
Arrive at our yard stock my truck and go through my designated route servicing portable toilets. Sucking the waste out of the tanks scrubbing inside the unit, and restocking the unit with toilet paper. Skills Used
Time management and cleanliness.
Freight Team Associate
The Home Depot - Fredericksburg, VA
February 2013 to March 2015
Responsibilities
Restock our store when shipment came in, assisted customers when the questions and needs, and worked on the reach truck.
Accomplishments
I gained my reach truck license while here to further assist the company. Skills Used
Demonstrated excellent customer service skills, and worked everyday on our reach truck. Sales Associate/Cashier
Five Below - Fredericksburg, VA
September 2011 to February 2013
Responsibilities
Worked on the cash register, Answered customer questions, and also put out product when our truck came in.
Skills Used
Excellent customer service skills
Electronics Specialist
Target - Rockville, MD
August 2010 to April 2011
Responsibilities
Assisted customers with questions about electronics such as I Pods, Tv's, video games, computer accessories, and movies.
Accomplishments
Further gained knowledge on electronics such as Flat screen Tv's, Computer accessories, Ipods, and cell phones.
Skills Used
Excellent customer service.
Sales Associate
Target - Woodbridge, VA
August 2008 to July 2010
Responsibilities
Cleaned up the store at the end of the night, worked as a back up cashier, restocked the store when needed, and answered customer questions.
Skills Used
Provided excellent customer service skills
Education
High School Diploma
Massaponax High school - Fredericksburg, VA
2006 to 2010
Skills
• Type 70wpm (10+ years)
• Warehouse experience
• Forklift
• Pallet jack
• Order picking
• Materials handling
• Shipping & receiving
• Heavy lifting
• Packaging
• Customer service
• Freight
• Heavy lifting
• Leadership
• Sales
• Cash handling
• Computer networking
• Cash register
• Driving
• Forklift
• Retail sales
• Retail math
• Microsoft Excel
• Computer literacy
• Relationship management
• Account management
• Technical sales
• CRM software
• Salesforce
• Analysis skills
• Communication skills
• Typing
• Microsoft Word
• Help desk
• Direct sales
• Documentation review
• Data analytics
Certifications and Licenses
Driver's License
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