Office Assistant Retirement Plan
Resume:
JoAnn Chaves
Ashland, MA *****
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Receptionist/Office Assistant
MetroWest Subaru - Natick, MA
May 2016 to July 2021
Phones, closing out RO's, invoicing cars, swaps
Receptionist
Purple Ink Insurance Agency - Ashland, MA
October 2014 to December 2015
Responsibilities
Answering phone, taking messages, taking auto/home claims, paying bills for insureds. Monitoring payroll.
Accomplishments
Learned more regarding auto insurance policies.
Skills Used
Microsoft
Merchandise Demo Manager
BJ's Wholesale Club
June 2008 to September 2011
My position had total financial, planning, forecasting and reporting responsibility for the Merchandise Demonstration program. Ultimate responsibility for collection and auditing all program income
(approximately $32.9 m)
Deferred Benefits Supervisor
BJ's Wholesale Club
January 2001 to June 2008
Administered 401(k) Plan, Deferred Compensation Plan, & Executive Retirement Plan Maintain on-line system with record keeper to implement changes Maintain compliance with rules, regulations, and plan document Responsible for conversion to new record keeper.
Responsible for overall management of the deferred benefits programs, such as 401(k) plan, General Deferred compensation plan & Executive Retirement plan Maintained plan records and monitor fee processing for all retirement plans to ensure accuracy and timely payments
Collaborated in annual audit activities, ensuring compliance with all plan provisions including federal, state, and local requirements and regulations
Supervised, Coordinated and trained the HR/Retirement Assistant Coordinated meetings with new and exiting participants of the Executive Retirement Plan, communicated changes on plan policies and regulations and during Open Enrollment Senior Compensation & Benefits Asst
BJ's Wholesale Club
April 1995 to January 2001
Administer four POS and four HMO's fully insured policies Administer benefits, merit increases, and payroll adjustments for more than 5000 team members. Solve employee compensation & benefit problems, including layoffs, workers compensation, disabilities and leave of absence (FMLA)
Communicate and distribute information regarding HIPAA and COBRA Maintain personnel and benefit records for 5000 plus team members Process all verifications of employment, both verbal and written Review all New York and New Jersey STD Claims for processing Process Health and Welfare enrollments using PeopleSoft HRMS 8 years of Payroll administration.
Education
High school diploma or GED
Skills
• Cobra, Hipaa, 401k laws, PeopleSoft
• Customer service
• Human Resources
• Benefits administration
• Accounting
• Payroll
• Administrative Experience
• Employee Orientation
• Microsoft Excel
• Auditing
Additional Information
Skills: Microsoft Word, Excel. PeopleSoft, HR1 system
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