Data Entry Customer Service
Resume:
Athena Mai
Reno, NV *****
**************@***********.***
Work Experience
Supervisor of Security
Whitney Peak Hotel - Reno, NV
October 2021 to Present
• Supervising 8 employees
• Briefing officers on daily events and issues we might have
• Answering phone calls and handling them in what they need
• Emailing
• Data entry
• Computer knowledge such as Microsoft, Word, excel, PowerPoint, outlook, Gmail
• Filing and scanning documents related to our everyday routine
• Conduct security meetings
• Making rounds throughout the hotel and documenting any maintenance, housekeeper issues
• Maintaining a safe environment for employees and our guest
• Exceptional customer service skills
• Interacting with our guest and their needs
Supervisor of Security
Club Cal Neva - Reno, NV
April 2020 to January 2021
• Maintaining safety and welbeing of our guest
• Knowledge of police codes
• Supervising 3 security officers and briefing them on what we expect to go on in our nightly shift
• Answering phone calls and assisting in what the customer needs
• Routing calls to the appropriate department
• Data entry
• Customer service
• Resolving customer complaints
Production Associate
Kna Staffing/Tesla - Sparks, NV
February 2020 to May 2020
• Worked with other members of the line or group in order to assemble products.
• Assembled product parts by hand.
• Used power tools to solder, weld, drill and attach parts.
• Kept a clean and tidy workspace.
• Meet all safety requirements of the company and industry.
• Identify any defective items and handle according to established procedures.
• Ability to use reason to solve problems as they arise. Homemaker
Mai Household - Pensacola, FL
May 2003 to June 2017
• Executed daily routines in a punctual manner.
• Set and monitored budgets.
• Cleaned, cooked and did weekly grocery shopping.
• Coordinated other household management activities.
• Explained fundamental hygiene principles and rendered bedside care to individuals who were ill.
• Maintained a clean and safe environment.
Education
Doctor in Patient Confidentiality
Truckee Meadows Community College - Sparks, NV
September 2018 to July 2022
Skills
• Cleaning Experience (8 years)
• Food Preparation (2 years)
• Kitchen Experience (5 years)
• Cooking (10+ years)
• Food Safety (Less than 1 year)
• Food Service (1 year)
• Meat Cutting (Less than 1 year)
• Customer Service (10+ years)
• Microsoft Office (10+ years)
• Administrative Experience (6 years)
• Sales Experience (3 years)
• Office Experience (5 years)
• Microsoft Word (10+ years)
• POS (4 years)
• Data entry (5 years)
• Food Handling (1 year)
• Meal Preparation (Less than 1 year)
• Home Care (10+ years)
• Packaging (2 years)
• Food Production (Less than 1 year)
• Cashiering (3 years)
• Organizational Skills (6 years)
• Merchandising (2 years)
• Management (3 years)
• Host/Hostess (Less than 1 year)
• Caregiving (10+ years)
• English (10+ years)
• Leadership (10+ years)
• Security (3 years)
• Supervising Experience (3 years)
• Surveillance (3 years)
• Cash Handling
• Typing
• Loss Prevention
Additional Information
SKILLS:
• Microsoft Office
• Handling detail work
• Adapting new procedures
• Sales
• Quick learner
• Delegating responsibilities
• Teaching/instructing/training individuals
• Management
• Scheduling
• Appointment setting
• Inbound/outbound calls
• Data Entry
• Scanning, fax and copying
Contact this candidate