Data Entry Customer Service
Resume:
EMPLOYMENT HISTORY
Customer Service/Data Entry, Spherion/Staffing Agencies, L.A./Burbank, CA Reviewed and analyzed accessions, checking names of clients, balances, codes, and insurance verification. Computed totals of document items. Compared figures and items on documents with statement of accounts submitted by department to verify accuracy. Amended items when discrepancies were found. Reconciled client accounts at end of month procedures. Accurately inputted alpha and numeric information, identifying & correcting coding and data entry errors. AUG 2003 - FEB 2004
Contract Employee, Staffing Agencies, Burbank, CA
Working in diverse and challenging positions in the office environment. Performed various clerical and administrative duties for departments, including scheduling appointments and meetings, providing public information on programs, typing, filing, faxing, and answering phones.
NOV 2002 - MAR 2003
Driver, Yellow Top Cab, Lancaster, CA
Operated a lease for hire vehicle in the Antelope Valley region of the North County. MAY 2000 - AUG 2002
Student Assistant, Antelope Valley College, Lancaster, CA Open and maintain computer lab. Assist students in the use and operation of computers. Answer questions related to software and completion of assignments. In the Job Placement Center I assisted clients with applications, resumes and cover letters. JAN 2000 - MAR 2000
Consultant, Mary Kay, Burbank, CA
Operated a client based business. Demonstrated various skin care products. Strong sales, marketing and customer-service orientation.
APR 1999 - AUG 1999
Telemarketer, Qualifier, Abex Display Systems, North Hollywood, CA Made sales to tradeshow distributors. Acted as key contact for major customers, vendors and professional consultants. MAY 1997 - DEC 1999
Contract Employee, Staffing Agencies, Glendale, CA General Office, working in diverse and challenging positions as a Clerical temp employee. Accepted increasing responsibility demonstrating flexibility and ability to learn quickly. 1000 E. 7th Street, 614, Los Angeles, US,
90021
*******@*******.***
JONINE SCOTT
PURSUING A PART-T IME POSITION IN THE
HOME OFFICE ENVIRONMENT.
PROFESSIONAL SUMMARY
• Gained diverse experience in the office environment
• Knowledge of medical terminology, anatomy and physiology, diseases, surgeries, medical specialties, and insurance terminology
• Ability to operate PC (Windows 11), photocopy, fax, and 10 key by touch
• Ability and knowledge to use procedure and diagnostic code books
• Extensive public contact and experience with accounting procedures.
• Ability to work independently
• Type 50 wpm
• Responsible for the processing and maintenance of sensitive, confidential information
• Alphanumerical records and file management
• Strong problem-solving skills with the ability to cope with irate customers
• Maintenance of physical and computerized confidential record systems EDUCATION
AHIMA Ongoing HIT, Medical Reimbursement. Advanced ICD-9-CM & CPT-4 Coding, Insurance Billing, Pathology, Medico-legal, Terminology, SBCC-Online, CA AHIMA HIT, Medical Reimbursement. Advanced ICD-9-CM & CPT-4 Coding, Insurance Billing, Pathophysiology, Medico-legal, Terminology
JUN 2001
Certificate, Business Front Office Medical Assistant, Terminology, Business, Anatomy, physiology, Pathophysiology, AV College, Lancaster, CA
GPA 3.8 Certificate, June 2001, Business Front Office Medical Assistant, Back Office Medical Assistant, Terminology, Business, Anatomy, Physiology, Pathophysiology
JUN 1989
Certificate, Secretarial Skills, Office Procedures, Computer Accounting, Microsoft Office, Business English, etc., Burbank Adult School, Burbank, CA
SKILLS
Medical Terminology Anatomy
Physiology Diseases
Surgeries Medical Specialties
Insurance Terminology Windows 11
Photocopy Fax
10-key Procedure Codes
Diagnostic Codes Accounting Procedures
Independent Work Typing
Confidential Information Records Management
File Management Problem Solving
Customer Service
L INKS
LinkedIn Facebook
ADDITIONAL INFORMATION
Accomplishments
• Received a Certificate of Appreciation for Outstanding performance during the Semi-Annual Job Fair.
• Assisted with implementation and transition of computer system.
• Successfully completed a Back and Front Office Medical Assistant program.
• Student Assistant for 4 semesters.
• Dean's List
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