Assistant Manager Crew Member

Jessica Boyd

Address: Stone Mountain Ga *****

Mobile: 404-***-****

Email: **************@*****.***

PROFESSIONAL EXPERIENCE:

**/**** – Current

Panda Express

Current role is P.I.C Stone Mountain, GA

Assistant Manager/AGM

Annual Sales Volume: $900,000 to 3 million (6 different stores)

●Hired on as crew member, promoted to Shift Leader in 2013

●Promoted to Assistant Manager in 2016

●Sent to various stores (for 3 months to 3 years) to train/retrain staff on cooking/serving/cleaning

●Kept food cost below company expectations (29% vs 33%) by training on portion control and waste prevention

●Proper inventory and ordering also helped keep food costs low

●Has trained 60+ crew members and up-trained 10+ crew members to shift leaders

●Keeps labor cost low with proper scheduling, training and being a hands-on manager

●Hands-on management style promotes team atmosphere and helps with training

●Received certificates for “Most Improved Crew Member” and while at the McDonough store for 6 months, the store received “Number 2 in Sales Company wide”

●Assisted with day to day store operations; including opening/closing procedures, sales transactions,

employee tasking and cash deposits

●Has always scored 94 or above on State health inspections as well as Corporate inspections

●Exercises table touching to ensure guest satisfaction when not assisting BOH

(Reason for leaving: Needed time to help a family member adjust to new life circumstance - left with proper notice)

ADDITIONAL EXPERIENCE:

MDT - Banquet Server

Merion Gardens Assisted Living - Activities Assistant

Subway - Crew Leader

EDUCATION:

Newark High School DE 3.8 GPA

Landmark Forum 2016

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