Front Desk Costumer Service

Balakemwoe Komi Talake.

**** ***** ****** ** ***********, DC 20019

Phone: +1 (240) 398 - 7213

Email: ************@*****.***

CORE COMPETENCIES:

Great costumer service skills.

Good judgment especially in time of crises.

Demonstrated ability to follow directions accurately.

Proven ability to maintain confidentiality.

Outstanding communication skills – ability to communicate effectively while maintaining professionalism.

Ability to perform all functions with detail and accuracy.

Great Microsoft Office skills (Word…).

Professional Experience

Concierge at First Impression stuffing

Core Responsibilities:

Security: Monitor building entrances and exits, manage security systems, and occasionally control access.

Delivery Management: Receive and distribute mail and packages. Reception: Answer questions and requests from residents or visitors, provide information, and direct people.

Common Areas Management: Ensure the cleanliness and order of shared spaces like lobbies, elevators, and staircases.

Chief Executive Officer, Journalist and Publisher - TOGO Core Responsibilities:

- Lead a press enterprise, overseeing editorial operations, content creations, and publication management.

- Conducted investigative journalism, producing high-quality articles on various topics.

- Managed a team of journalists and editorial staff to ensure timely and accurate news coverage.

Volunteer Patient Transport Assistant.

Kaiser Permanente, McLean.

Core Responsibilities:

- Greeting and introducing myself to staff and members.

- Provided support to patients by assisting with transportation needs within the healthcare facility.

- Ensured patients` comfort and safety during transit, adhering to establish protocols and procedures.

Technician, Floor, CDU, and Operation Room Services. Kaiser Permanente, McLean and Largo

Core Responsibilities:

- Executed surface cleaning and sanitation procedures in clinical environments, maintaining strict hygiene standards.

- Assisting in the setup and maintenance of equipment in operation rooms, neurology departments, and other medical facilities. Additional Skills:

Fluent in Language Speaking in French and good in English Education:

University of Lome Togo

Bachelor’s degree in communication, Specializing in Journalism

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