Child Care Administrative Support
Resume:
Sabrina Mobley-James
Charlotte, NC 28273 *********@*****.***
CHILD CARE PROFESSIONAL
PROFILE: Over 23 years of combined experience in childcare, education, and office information. Work well in a team environment to meet both individual and team goals. To obtain an Assistant Administration position at a loving, caring, and open Child Care Facility, where I can grow with my career. Administrative support, professional offering proficiency in Microsoft Office programs. Strong problem solver, who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality. Able to love and care for children in a learning environment.
•Assumes the responsibility of administration during the Directors’ absence
•Provides leadership to children engaged in activities and acts as a role model participant
•Develops and follows procedures to safeguard the health and safety of children
•Assists Director in planning staff meetings, internal activities and on site events.
•Shows genuine interest and concern for each child’s needs and general well being
EMPLOYMENT
Lollipop CDC Lead Teacher, 2018-Present
Assisting in the nurturing and development of children’s growth along with caring and showing genuine love for children in an open minded setting. Assisting in accurate records, attendance, registering new students, accepting parent payments. Planning special activities, lesson planning, provide proper care for children, assist in proper education f or children, and apply proper supervision.
Key Achievements
•Setting up classroom environment for each and every day
•Proper supervision of classrooms and employees
•Post monthly lesson plans to apply proper age appropriate child and development
•Planned parent involvement in the classroom
•Established long term relationships with parents, staff, and director Attended workshops to assist children in furthering their education
•Planning creative artwork
•Attending workshops to better educate children
•Minor Cleaning
•Taught education to toddlers and infants
Charlotte Rescue Mission intake Manager 2017-2021
General office environment. Lifting and moving the required 25 pounds. Able to lift, stand, walk and sit to use the computer, for an extended period of time. The ability to read close vision, distance vision, color vision, peripheral vision, and depth perception.
Key Achievements
•Input order details into the ERP system
•Direct communication with customers for revisions to purchase orders as required
•Communicate or status and shipping details to customers and sales team
•Coordinate with the dispatch to ensure timely processing and shipment of orders
•Miscellaneous administrative duties example filing, scanning, archiving, etc
•Log metrics data for quality purposes
•What company holidays as business needs necessitate
•Adhere to the companies, quality management system, as well as domestic and global quality system, regulation, standards, and procedures
•Understand, relevant security, privacy and compliance principles, and adhere to the regulation, standards and procedures that are in effect
Heaven’s Angels Lead Teacher, 2011- 2018
Assisting in the nurturing and development of children’s growth along with caring and showing genuine love for children in an open minded setting. Assisting in accurate records, attendance, registering new students, accepting parent payments. Planning special activities, lesson planning, provide proper care for children, assist in proper education f or children, and apply proper supervision.
Key Achievements
•Setting up classroom environment for each and every day
•Proper supervision of classrooms and employees
•Post monthly lesson plans to apply proper age appropriate child and development
•Planned parent involvement in the classroom
•Established long term relationships with parents, staff, and director Attended workshops to assist children in furthering their education
•Planning creative artwork
•Attending workshops to better educate children
•Minor Cleaning
•Taught education to toddlers and infants
Gold Star Academy Lead Teacher, 2010-2011
Assisting in the nurturing and development of children’s growth along with caring and showing genuine love for children in an open minded setting. Assisting in accurate records, attendance, registering new students. Planning special activities, lesson planning, provide proper care for children, assist in proper education f or children, and apply proper supervision.
Key Achievements
•Setting up classroom environment for each and every day
•Proper supervision of classrooms and employees
•Post monthly lesson plans to apply proper age appropriate child and development
•Planned parent involvement in the classroom
•Established long term relationships with parents, staff, and director Attended workshops to assist children in furthering their education
•Attending workshops to better educate children
•Minor Cleaning
•Taught education to toddlers and infants
Presbyterian Hospital (Matthews, NC) Receptionist, 2008-2016
Maintained medical records and report statistics when required. Participated in regular staff and educational meetings. Performed other required duties whenever assigned. Trained as a new employee. Registered patients according to hospital protocols. Explained clinic policy to patients while receiving and delivering messages. Handled and managed the continuous flow of information in doctors' offices in health care establishments. Organized and maintained forms and office stationery required for front desk activities. Respected and maintained the privacy and dignity of clients, to assure client confidentiality at all times. Scheduled appointments. Distributed the required information via post, courier, telephone and email. Made spreadsheets, manage data and create documents on computers using desktop publishing programs and digital graphics. (Microsoft Excel and Word experience is a must and 65 WPM typing speed is sufficient.) Schedule patient's hospital admissions, to file and complete medical reports and insurance forms, to pull patient charts, to fill discharge forms, etc. To open the office in the morning, greet patients and agency visitors. To direct patients and medical representatives to the appropriate location and services. (The person should be courteous, polite and helpful to the public and clients; and thus he should be able to manage the reception area efficiently.) To keep the reception area ready for each working day, open the building at the specified time and have all front desk activities fully operational at the start of the business hours. Assisted patients in accurately completing appropriate forms and documents for the required information.
Key Achievements
●Performed all the duties mentioned above
●Checked Patients into the rooms
●Processed insurance claims
●Processed bill payments
EDUCATION
ECPI College of Technology Charlotte, NC 6/2009-7/2010
Diploma-Medical Administration
●GPA 3.65
●Perfect Attendance Awards
●PHI THETHA KAPPA
●Dean’s List
●Externship (96 Hours)
●Medical Terminology
●Medical Law & Ethics (HIPPA Training)
●Medical Office Procedures
●Billing & Coding
●Advanced Billing & Coding
●Medical Office Administration
●Pharmacology
●Anatomy and Physiology I & II
1997-2001 High School Diploma
SPECIAL SKILLS
Windows XP, Windows 2000, Microsoft word, Excel, Power Point, Access, Internet, Warm outgoing personality Excellent telephone etiquette, ability to work well under pressure, ability to work accurately and efficiently, ability to interact effectively and in a supportive manner with persons of all backgrounds, knowledge of patient billing procedures Keyboard Speed 50 WPM MS excel NextGen Customer Service SkillsMS Powerpoint MS Access Medisoft
TRAINING
First Aid and CPR certified, Early Childhood Credential, Educational training for the age of school age, Basic School-Age Care Training (BSAC), new staff orientation, playground safety. NC Credentials More than 10 Credits in Early Childhood Education ITS SIDS ITERS/ECERS Playground Safety Food nutrition
References Available upon request
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