Executive Assistant Office Manager

Kathleen Mosher

Trusted Assistant to President/CEO and Board of Major Community Non-Profit Active Participant in Establishing New Corporate Building 20+ Years of Diverse Front-and-Behind the Scenes Administrative Success. Innovative and results-driven assistant, adept in developing processes in ‘high expectation’ multi-tasking environments, which improve productivity and accuracy, while supporting teams across all levels – confidential and loyal with a record for fulfilling any request, from routine to complex, in a timely manner, throughout entire career.

Administrative Strengths:

Complex Schedule Management

Letters-Reports-Manuals

Contract Administration

Resolving Escalated Problems-Issues

Bookkeeping-Records Management

General-Annual Meeting Planning

Intensive Travel Planning

Executing Major Projects

VIP Relations-Professional Demeanor

Budgets-Purchasing-Expense Reports

Conferences-Events-Retreats

Inventory & Retention Records Management

Vehicles & Fleet Management

Editing-Proofing-Presentations

Development Newsletters

Database Management

Professional Administrative Experience:

Aster Aging, Inc., Mesa AZ Nov 2020 – Jun 2024

Office Manager & Executive Assistant

Provide direct support to Senior Management staff

Maintain Record Retention System

Coordinate & Manage Annual Inventory

Process Credit Card Payments, Checks Online & Deposits

Little Green Light Donor Database Maintenance

Monthly Newsletter Mailings

Survey Monkey Input & Report Generation

Supervisory Leadership Team

Notary Public

WeSERV, West & Southeast Realtors® of the Valley, Chandler AZ Jul 2018 – Mar 2020

Member Services Specialist/Real Mart Store

Processed new membership applications

Supported new and ongoing Realtors as needed

Performed annual updates to Broker Office members

Managed Real Mart Store (purchasing, restocking, inventory control, budgeting)

INSIGHT Technology, Tempe AZ Feb 2018 – Apr 2018

Temporary contract, part-time position

Processed daily sales orders and returns

Communicated with sales teams, as necessary

Monitored sales schedule in deadline-driven environment

Answered phone calls as needed

VNA Health, Santa Barbara CA Jun 2017 – Dec 2017

(Formerly known as Visiting Nurse & Hospice Care)

Administrative Assistant to the Interim COO/Director of Operations,

and Director of Quality, Compliance, and Education (Temporary, full-time position)

Managed calendar of appointments, activities, and events

Prepared correspondence and handled business affairs with discretion

and confidentiality

Coordinated all meetings, including Operations, Safety, Quality, Forms & Policies

Ethics, PAC (Professional Advisory Committee), as well as power point presentations

for quarterly staff meeting

Maintained spreadsheets, including Compliance Occurrences and Complaints

Coordinated all business travel arrangements for Directors

Maintained the EOP (Emergency Operations Plan) binders, supplies, and drill materials

Worked in conjunction with the Executive Administration Team

C.A. Frayne & Associates, Inc. (Remote) Jan 2015 – May 2017

Executive Assistant to the President & CEO (Virtual, part-time position)

Managed daily calendar of appointments

Prepared correspondence and managed business affairs with discretion and

confidentiality

Coordinated business and personal travel arrangements for U.S. and global destinations

Central California Blood Center (CCBC), Fresno CA Aug 2008 – Nov 2012

Executive Assistant to the President & CEO

Right hand to President/CEO, Senior Directors and Board of Directors/Governors

Quickly adapted to the needs and requirements of a growing-dynamic environment and

tailored work accordingly

Managed CEO’s complex travel arrangements, including pre-planning of trips

Conducted research to prepare, gather, and proof briefing materials, agendas for all

executive-level and Board meetings. Attended speaking engagements and set-up audio

visual aids

Prepared Board of Director-related and committee related meetings and minutes

Administered over 150 contracts including processing and reporting to the COO

Authored employee manual and SOP handbook for Executive Assistant position

Created budgets/expense reports, refined administrative systems and processed

expense reimbursements

Flawlessly orchestrated annual (3-day) Board of Directors retreats involving contract administration, coordination, meeting materials, accommodation, catering, meeting speakers, and daily agenda planning

Assisted in the planning and execution of donor appreciation events and employee-related events

Streamlined systems during expansion of the company and helped develop new Corporate Center

Managed external contacts and mailings. Administered and tracked donor donations and follow-up

Updated Disaster Preparedness Plan as needed

Participant of numerous committees

Education & Skills:

Strong Computer Proficiency – Accurate Typist 85-90 WPM

Microsoft Office Suite (Word, Excel, Outlook, Access, Power Point), CRM, CareNet, Allscripts, Google Docs/Chat, Rapattoni, Little Green Light, Survey Monkey, ServTracker, and Social Media

Santa Barbara City College Santa Barbara, CA

California Polytechnic State University (CPSU) San Luis Obispo, CA

Business Administration Program – Personnel Management

Additional Background:

Strong History of Professional Leadership and Awards, CPSU

President, Society for Advancement of Management (SAM)

Administrative Assistant to Vice President of Information Systems

Secretary to Associate Dean of the College of Business

Executive Secretary to Directors of the Executive MBA Program

Outstanding Staff Award, College of Business

Four Years of Successful Small Business Ownership

*References Upon Request*

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