Customer Service Production Coordinator
Resume:
Hello
Brian West
Aiken, Sc *****
************@******.***
Skills
● Leadership
● Communication
● Training
● Management
● Teamwork
● Reliability
● Problem solving
● Active Listening
● Customer Service
● Organization
● Flexibility
● Attention to detail
● Adaptability
● Transferable
● Creativity
Experience
October 2018 - PRESENT
DHL, Kimberly Clark - Production Coordinator
● Assist in coordination of export/import shipments.
● Obtain data to assist in analysis on performance trends.
● Proactively identify problems to management.
● Answer and resolve basic billing questions when needed. MAY 2017 - October 2018
DHL, Kimberly Clark - LTO
● Managing lines to make sure inventory is steadily being made
● Using computer to account for inventory
2
● Clearing/ organizing bays to ensure inventory can be maintained
● Loading trailers to ship out inventory to customers
● Load, unload, move, stock, and stage products and materials using various types of forklifts or other power equipment 80% of specified shift
● Pull and prepare product for shipment ensuring the exact number and types of product is loaded
● Keep appropriate records and reports for inventory accuracy.
● Comply with all OSHA standards
● Verify load accuracy; check the load count, stability, and product damage, report variances as necessary
● Maintain the facility’s equipment and materials in a neat, clean, and orderly fashion
● Assist in physical inventory
● Complete daily inspection of equipment
● Perform other duties as assigned
February 2016 - May 2017
Carlise, Aiken SC - Machine Operator
● Independently set-up, operate and troubleshoot one machine/equipment
● Set-up, thread the material through, and operate independently one machine
● Follow daily manufacturing work orders giving special attention to various materials and add any needed specific notations
● Assists with the operation of other machinery under close supervision
● Assist on the packaging end of the line and as needed
● Band and palletize metal coils and/or metal sheets, place tags/labels on finished product
● Perform quality checks to verify proper lengths, widths, and weights are adhered to using the proper tools
● Achieving production goals while complying with all safety requirements
● Mounting and originating slitter knives, spaces, and guide discs for various specified coil widths; this includes adjusting clearances of knives and vertical/horizontal gapping
● Adjust machinery by observation and using monitoring equipment feedback and perform quality control methods
● Responsible for following all safety procedures including lockout/tagout and daily equipment inspection
● Responsible for keeping work area in an orderly condition
● Fast paced manufacturing environment where workers are exposed to both ambient/outside temperatures and dust; working with mechanical parts and pinch points; exposure to increased noise levels
3
June 2009 - February 2014
McDonald’s, Aiken SC - Store Manager
● Responsible for running a profitable restaurant and for making sure the restaurant meets our critical customer standards of Quality, Service, and Cleanliness
● Help the Department Managers to set their own standards, following up on their progress, and providing coaching and direction to improve their Departments
● Monitor performance during shift
● Take action to ensure team is meeting standards
● Monitor safety, security, and profitability and communicating with the next shift manager to help them prepare for their shift
● Responsible for meeting targets during my shift
MAY 2017 - October 2018
Amick’s, Batesburg, SC - Deboner
Education
August 2005 - June 2009
Strom Thurmond High School - High School Diploma
Reference
Mary Glanton
Mentor
803. 439.1676
Adrian Williams
Former Supervisor
Ricardo Jones
Family friend
4
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