ERLANDE MASSENA
West Palm Beach, Florida 33417
Cell: 786-***-****
Email: **************@*****.***
Objective:
I’m a well-qualified Patient Care Assistant/ Nursing Assistant/ Health Service Administration/ Business Administration /Medical Assistant and Medication Technician and Notary Public seeking an open position in the healthcare field that will allow me to showcase my abilities.
Education
2016, State Of Florida, Tallahassee, FL, Certificate Notary Public
2009, Keiser University, West Palm Beach, FL Graduated with a Bachelor of Arts Business Administration
2007, Keiser University, West Palm Beach, FL Graduated with a Associate of Arts Health Service Administration
2003, Keiser Career College, Lake Worth, FL Graduated with a Medical Assistant Diploma
2001, Academy for Practical Nursing, West Palm Beach, FL. I Received a Diploma in Patient Care Assistant, and certifications in Home Health Aide, Nurse Assistant, Rehab/ Restorative Aide
Summary of Qualifications
Scheduling and Insurance Verifications
Have a knack for learning new material and for working with the elderly
Experience in home health care industry
New patient intake and records
Computer skills in MS word and excel
Processing Title Skills
Excellent Customer Service Skills
Excellent Communication Skills
Strong Organization Skills
Administrative procedures: Patient Charting, Filing, Patient Histories, Medical Office Manager Software,
Answering Phones, Medical Records
Maintain a strong working knowledge of medical terminology
Clinical and lab procedures: Vital signs, urinalysis, blood pressure, finger sticks, and electrocardiograms
Certifications:
Notary Public
HIV/AIDS
HBV
CPR
Medication Technician
Professional Experience:
Shel’s Auto Repair LLC DBA Shel’s Auto, Riviera Beach 01/2018 Present
Update customer files, processing of vehicle titles, calling and answering questions and provide excellent customer service, kept up with the title deadline and notary public
Morse Life Home Care Agency, West Palm Beach 07/2017 - 01/24/2018
Assisted patients with daily hygiene, administered medication, meals, finger sticks, blood pressure, vital signs, and provide companionship
Home Health Aide
Assisted patients with daily hygiene, administered medication, meals, finger sticks, blood pressure, vital signs, and provide companionship
Brookdale Senior Living, Palm Beach Gardens, FL 07/2015- Present
Certified Medication Aide
Administered medication to the residents, finger sticks, Residents Charting, Filing and Histories, check blood pressure, vital signs
Angel Care Registry, Boca Raton, FL 02/2013-
12/2013
Home Health Aide
Assisted patients with daily hygiene, administered medication, meals, finger sticks, blood pressure, vital signs, and provide companionship
Expicare Nursing, Lantana, FL 02/2009-12/2011
Home Health Aide
Assisted patients with daily hygiene, administered medication, meals, finger sticks, blood pressure, vital signs, and provide companionship
Mega Nursing Agency, Palm Beach Gardens, FL 08/2002-10/2008
Home Health Aide
Assisted patients with daily hygiene, administered medication, meals, finger sticks, blood pressure, vital signs, and provide companionship
Elder Care at Home 03/2000-10/2002
Patient Care Assistant
Assisted patients with daily hygiene, administered medication, meals, finger sticks, blood pressure, vital signs, and provide companionship
Desdunes Chiropractic, Lake Worth, FL 10/2001-12/2004
Office Coordinator
Verify Insurance, Followed up for Payment, checked in new patients and helped them to complete application, contacted patients with scheduling and remind them of appointment.
SMA Chiropractic Center, North Military Trail, FL 11/2004-01/2009
Office Manager
Verify Insurance, Followed up for Payment, checked in new patients and helped them to complete application, contacted patients with scheduling and remind them of appointment
Explained treatment procedures to patient, interview patient to obtain medical histories, coordinated and handle scheduling, billing and collections, medical records and insurance claims
Training personnel in all areas of front desk management and patient relation, ensuring open lines of communication with the patients, staff and the doctor with demonstrated efficiency
And confidentiality
Gastroenterology Center of Lake Worth, Lake Worth, FL
Medical Assistant 03/2003-11/2004
Administrative Procedures: handled Billing and Bookkeeping, Greeting Patients, Handled Correspondence, Fill out insurance forms.
Clinical and lab procedures: Prepared patients for examination room, sterilize medical instruments, called-in for prescription and change dressing.
Extra Qualifications: Bilingual, Speak Creole and French as well as English!
References Available Upon Request