Erica McDonough
****************@*****.*** 401-***-****
EDUCATION
Community College of Rhode Island (CCRI) Warwick, RI
Associate of Science in Business Administration Expected: Late 2024
Concentration in General Business
Cranston High School East (CHSE)
High School Diploma Cranston, RI
June 11, 2022
WORK EXPERIENCE
1) A Bus Monitor at the company, Ocean State Transit. This position has taught me how to communicate with people of all ages effectively.
2) Entry Level Training with Vector/CutCo. The 7 and a half hours worth of training has helped further my experience in selling and marketing.
SKILLS
Sales: efficiently and success in selling product
Computer: Proficient with Microsoft Word, PowerPoint, Google Sheets, Google Docs, Google Slides, and a variety of search engines. Familiar with HTML and other technological software and hardware.
Language: Fluent in Korean reading, writing and speaking. Pursuing a beginner level in Mandarin Chinese. Fluent in English.
Mathematics: Handling cash amounts and cash registers, giving back correct change amounts.
Customer Service: Greeting customers with a warm smile, helping them find anything and everything they may need, and making it so their wonderful experience prompts them to come back again.
Problem Management: Utilizing different strategies to de-escalate any given situation and provide great outcomes for all parties involved.
Time Management: Planning out time wisely, so that I may finish and perfect all given tasks.
Multitasking: Completing all tasks with accuracy, in an appropriate, timely manner.
Attention To Detail: Not only will tasks be completed within an appropriate time range, but they will also be done well.