Delivery Driver Customer Service

Rajal Parikh

DELIVERY DRIVER AND ASSISTANT.

CONTACT

********@*****.***

+1-431-***-****

OBJECTIVE

Organized Food Delivery Driver offering consistent record of fast deliveries and friendly service. Satisfies customers consistently by working fast, answering questions and accurately handling payments. Knowledgeable about different restaurants' procedures and promotions and skilled at handling concerns.

ABOUT ME

I am a dependable and experienced driver

with a clean record and a passion for

customer service. I have over 23 years of

delivery experience, excellent navigation

skills, and a strong focus on timely and

accurate deliveries. I'm committed to vehicle

safety and customer satisfaction, and I look

forward to contributing to your team.

EDUCATION

Sahjanand Commerce College June 1997

April 2000

Bachelors of Commerce (BCOM), Accounting

and Administrative Management.

SKILLS

- Safe and efficient driving

- Excellent navigation and route planning

- Strong time management

- Customer service oriented

- Attention to detail

- Vehicle maintenance knowledge

- Problem-solving abilities

- Effective communication

- Reliability and punctuality

EXPERIENCE

• Carried food in insulated bags to maintain hot or cold temperature.

• Maintained clean traffic record and kept vehicle clean and in top operating condition.

• Helped recruit and train new team members.

• Documented time of delivery to record completion of order.

• Collected tips from customers through hands-free electronic methods.

• Used point-of-sale hardware and software to enable smooth food transactions when delivering or helping out at store.

• Recorded weekly hours and mileage for accurate

payment.

• Communicated with restaurant staff to coordinate deliveries and obtain destination address.

• Analyzed customer address to determine best route for timely delivery.

• Reported delays due to breakdowns, weather or

traffic conditions or other emergencies.

• Navigated route to customer locations using GPS

maps.

• Obeyed traffic laws and safety guidelines while

maintaining clean driving record.

• Applied defensive driving and safety techniques to prevent accidents.

• Contacted customers prior to delivery to coordinate delivery times.

• Obtained receipts or signatures for delivered goods, collecting payment for services when required.

• Completed daily pre-trip inspection checklist before first delivery.

• Obtained and maintained proper delivery

authorization and pickup documentation.

• Exceeded productivity goals by 100% through

effective routing and planning.

• Reviewed delivery documents and orders and

reported errors to supervisor.

REFERENCE

Available Upon Request.

Contact this candidate