Shawnda White
*** ******* **., *********, ** ****0 516-***-**** *********@*****.***
OBJECTIVE
Seeking to transition to a Full time Medical Office Position where I can continue to offer support to the staff, patients, complete projects, accept more responsibilities and contribute to this growing company.
WORK EXPERIENCE
Aldridgepite Melville NY
11/15/18 to 3/25/2
Keep files and documents organized with both paper documents and electronic files and do routine Tasks data entry
Scanning Copying,Ordering supplies
Filing
Retrieval Documents
Cross Reference
Customer Service
Optum 360/ Northwell Hospital,Lake Success NY Contract
Appeals Representative
3/21/17 to 8/22/21
Review and appeal claims that have been denied and require manual intervention
Appeals claims by assembling documentation documenting the invoice in IDX ACM AEOS and Invision programs
Responsible for reviewing all correspondence from Medicare and Medicaid and process according to current policies and procedures
Consistently meet established times for projects and assignments
Communicates with the Manager or Supervisor on progress of projects and assignments
Report any detected problems errors and/or changes to the Manager or Supervisor
Other tasks as assigned by Management
Catholic Health Service Of Long Island Melville, NY
Enrollment Clerk
12/14/16 to 1/7/17
Contacted Providers to obtain necessary demographic elements
Assisted in preparing the contract files for all providers which include scanning filing faxing
Participate in special projects and perform other duties as assigned
Input specified data into database
Exercise good judgement and remain knowledgeable in related company policies and procedures
CareCentrix, Melville, NY 05/2011 to 04/2015
Credentialing Coordinator
Contacted providers to obtain licensure
Assisted with special projects including compiling files for Iron Mountain and preparation of CIGNA audit
Ensured credentialing and contract folders were filed correctly
Supported staff with scanning of contracts and credentialing applications
Compiled documents, prepared mailers and entered tracking information on excel spreadsheets
Utilized Provider 98 and Oracle to look up provider information on patients
Micro Media, Lake Success, NY 12/2007 to 07/2010
Medical Records Clerk
Coordinated medical records in strictest confidence according to HIPPA guidelines
Scanned and purged medical records
Kept records accurate by obtaining and updating patient’s data and demographics
Filed records in assigned areas according to numeric and alphabetical filing systems
Posted payments and filed insurance claims
Typed correspondences and reports for department-wide circulation
Located signed out and delivered records as requested by medical departments
Norfolk CSB, Norfolk, VA 01/1998 to 02/2006
Data Processing Technician
Managed and maintained filing systems
Updated databases and files to reflect demographics, service and payment changes
Generated monthly reports and staff activity summaries
Reviewed printouts for errors and recommended corrective action
Used data processing and software systems to enter, log and record report data
Posted payments and batched reports
MEDICAL OFFICE SKILLS
HIPA and CARF guidelines, Health Insurance Billing and Medical Terminology
ICD-10/CPT & HCPCS Coding, Optum Software, EMR, and 1500 Claim Forms
Proficiency in Microsoft Word and Excel, AS 400 BTI
EDUCATION
Hunter Business School, Levittown, NY 01/2016 to 04/2016
Medical Billing Specialist Diploma