Customer service rep

Alissandra Volz

Dewey, AZ *****

********@*****.***

725-***-****

• Effective time management

• Excellent customer service

• Highly enthusiastic

• Ability to multitask

• Good communication skills

Authorized to work in the US for any employer

Work Experience

Retail Sales processor

Goodwill of Central and Northern Arizona-Prescott Valley, AZ April 2022 to Present

• Operated a cash register

• Processed a high volume of transactions in cash, checks and credit card sales

• Balanced cash drawer at end of shift

• Presented merchandise to keep aisles clean and neat

• Processes merchandise at a high rate of volume by using price guides and labeling items to be sold

• Follows safety rules and regulations

Custodian

Humboldt Unified School District-Prescott Valley, AZ October 2022 to July 2023

• Kept offices neat and tidy by cleaning, sweeping, mopping

• Emptied trash containers

• Replenishing supplies and stocking cart

Retail Sales Associate

Goodwill of Southern Nevada-Las Vegas, NV

August 2020 to February 2021

• Proficient in POS systems and office equipment

• Ensured quality customer service is presented and provided in a timely and courteous manner to all customers

• Answered customers questions and resolved any concerns

• Answered telephones to direct calls or provide information

• Accept, document, and issue receipts for payments made in person, over the phone and online Education

High school diploma

Peoria High School - Peoria, AZ

September 1983 to June 1987

Skills

• Excellent customer service (2 years)

• Highly enthusiastic

• Ability to multitask

• Good communication skills

• Merchandising

• Retail Sales (2 years)

• Customer service

Additional Information

Currently taking digital literacy classes through my current employer Goodwill career center

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