I have warehouse experience
Resume:
Josephine Jackson
Richmond, MO *****
*******************@*****.***
Summary
Skills
Flexible Schedule
Shipping and Packaging
Confidentiality Understanding
Problem-Solving
Valid Driver's License
Punctual and Reliable
Staff Development
Clean Driving Record
Safety Protocols
Safe Driving Techniques
Navigational Systems and GPS
Experience
August 2023 - Current
DoorDash - Richmond, MO
Driver
Delivered packages to customers in a timely and efficient manner.
Checked loads to ensure that cargo was secure and distributed evenly.
Picked up clients from specific locations to transport and drop off at destinations.
Transported riders to designated stops according to pre-determined schedules.
Achieved consistently high customer scores due to exceptional service.
Provided excellent customer service by responding promptly to customer inquiries and complaints.
Collected payments for goods delivered or unloaded.
Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
Utilized GPS to optimize routes and continuously meet estimated delivery times.
Saved fuel by leveraging GPS to identify faster routes.
Delivered customer orders and collected payments to keep accounts current.
Logged deliveries, drop-off times and special conditions in [Type] system.
Determined most expedient trip by mapping out driving routes ahead of time.
Communicated effectively with dispatchers regarding pick-ups and deliveries status updates.
Documented daily mileage, gas, and other data.
Monitored traffic conditions and applied defensive strategies to avoid accidents.
Delivered goods and services to customers on time and in excellent condition.
Delivered products to customer locations on time.
November 2023 - January 2024
Amazon - Liberty, MO
Warehouse Worker
Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
Ensured safety protocols were followed at all times while operating machinery.
Organized warehouse space for efficient storage of products.
Tagged and wrote identifying information on containers, boxes and cargo.
Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
Packed boxes and stock using organizational guidelines.
Prepared and completed warehouse orders for delivery or pickup according to schedule.
Operated scanners, computers, and other equipment to track orders.
Used scanners to track parcel information, condition or receipt.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Understood and followed oral and written directions.
Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
Prioritized and organized tasks to efficiently accomplish service goals.
Planned and completed group projects, working smoothly with others.
April 2011 - August 2011
Gilmore Global - Excelsior Springs, MO
Gilmore Water Hose Factory
Prepared or assisted in preparing variety of food in accordance with departmental work production standards.
Took orders for food and drinks from customers.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Participated in ongoing training to enhance job skills and knowledge.
January 2006 - September 2008
Dollar Store - Richmond, MO
Convenience Store Clerk
Assisted management with product display ideas and implemented new displays and initiatives toward greater customer accessibility and increased sales.
Maintained cleanliness of the store, including sweeping, mopping, dusting, and organizing shelves.
Utilized proper safety protocols when handling knives or other sharp objects during food preparation tasks.
Received payment from customers and provided change when necessary.
Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
Performed price checks for customers' requested items using POS system or pricing guns.
Upsold successfully with [Number]% of customers by recommending additional in-stock items at point of purchase, regularly outpacing other staff members in sales volume.
Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
Cashiered with two cash registers at once in tandem to maximize customer flow.
Processed refunds and exchanges for unsatisfied customers promptly.
Managed daily opening and closing procedures such as counting the contents of the cash register drawer at the start and end of shift.
Interacted with over [Number] customers daily.
Located items for customers and helped complete purchases by processing payments with [Type] system.
Counted and balanced cashier drawers.
Answered phone calls to assist customers with questions and orders.
Provided excellent customer service by addressing customer concerns in a timely manner.
Built and maintained productive relationships with employees.
Examined packages and goods for damage and notified vendors of replacement needs.
Welcomed customers, offering assistance to help find store items.
Scanned items and checked pricing on cash register for accuracy.
Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
Processed returned merchandise by strictly following store return and exchange procedures.
Rotated stock as needed to ensure freshness of product displayed on shelves.
Greeted customers and answered questions about products or services.
Answered customers' questions and provided information on store procedures or policies.
Offered customers carry-out service at completion of transaction.
Recognized and respected customer time constraints and preferences by quickly completing transactions for hurried customers while taking time to connect with customers wishing to visit.
Maintained current knowledge of store promotions to highlight sales to customers.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Monitored work areas for cleanliness and functionality and removed obstacles for safety.
Maintained work area and kept cash drawer organized.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Tracked inventory and conducted cycle counts to maintain accurate records.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Prioritized and resolved concerns such as pricing problems, damaged products, and special order requests.
Greeted customers promptly and responded to questions.
Education and Training
May 2005
Hardin-Central High School Hardin, MO
High School Diploma
National American University - Rapid City Rapid City, SD
Some College (No Degree) Medical Assisting
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