Summary
Proven leader in customer service and teamwork, excelling as Cashier Team Lead at market 32 and CrewMember at McDonald's. Mastered time management and problem solving, enhancing team performance and customer satisfaction. Skilled in cash handling and fostering collaborative environments, significantly contributing to operational efficiency and positive customer experiences. Accurate in completing orders, replenshing serving stations and cleaning spills. Light hearted and friendly professional skilled in customer service Education
Schenectady high school • Schenectady, NY
06/2023
Skills
Customer service, Time management, Cash Handling, Taking Orders, Safety, Cleaning And Organization, Teamwork and Collaboration, Problem Solving, Attention to Detail, Restaurant experience, Food service Experience
crew member
McDonald's • Schenectady, NY
09/2023 - 05/2024
Worked front counter, drive thru and other areas.
Took orders, prepared meals, and collected payments. Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team. Collaborated with team members to complete orders. Improved customer satisfaction by providing friendly and efficient service at the register. Provided excellent customer service by greeting customers and meeting quality expectations. cashier
Market 32/Price chopper • Schenectady, NY
11/2022 - 06/2023
Performed store opening, closing, amd shift changing actions and kept accurate shift change logs. Assisted customers by answering questions and fulfilling requests. Communicated with customers and team members to solve problems. Processed both cash and card purchases and returns. Trained,mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Developed strong relationship with repeat customers through friendly service interactions. Jennifer Dee Herring
Schenectady, NY
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