Administrative Assistant Support Specialist
Resume:
Amanda Singleton
Support Specialist
Moody, AL **004
**************@*****.***
Administrative Assistant of Strategic Accounts
NCP Solutions – Tarrant, AL
Jan 2021 – Present
Coordinated and scheduled meetings, prepared meeting agendas, and took minutes to ensure effective communication and follow-up on action items. Managed and organized client documentation project files, and documentation using Excel and internal databases, ensuring accuracy and compliance with company policies. Conducted data analysis and generated reports to support strategic decision-making and client presentations.
Assisted in the preparation and editing of client proposals, contracts, and other business correspondence.
Provided exceptional customer service by promptly addressing client inquiries and resolving issues to maintain high levels of client satisfaction. Collaborated with cross-functional teams to streamline processes and improve efficiency in client account management.
Monitored and tracked project timelines and deliverables to ensure on-time completion and adherence to client requirements.
Supported the implementation of new software and tools to enhance team productivity and client service capabilities.
Restaurant Server
Waffle House
Sept 2018 to Dec 2021
Serve customers and upsell orders to increase business and customer satisfaction. Create repoire with each table for repeat business. Represent corporate brand. Trusted with cash and credit accounts. Support Specialist
DTE Energy - Shelby Twp, MI
April 2018 to August 2018
Print Work Order Packages. Enter Joint Use, Open Loop and Work Order Packages into Maximo database. Initiate Purchase Requisitions. Assist General Supervisor and Overhead Supervisors with day to day activities.
Restaurant Server
Red Hots Coney Island – Madison Hts, MI
Oct 2015 – March 2018
Served customers and upsold orders to increase business and customer satisfaction. Created repoire with each table for repeat business. Represented corporate brand. Trusted with cash and credit accounts. Project Coordinator
DeAngelis Diamond Healthcare - Birmingham, AL
November 2014 to September 2015
Assisted President, Senior Project Manager, Project Managers, and Superintendents with day to day activities including entering subcontractor paper work into Prolog database. Entered RFI's, Submittals, wrote and entered Purchase Orders, Certificates of Insurance. Administrative Assistant
Core Construction - Bingham Farms, MI
June 2014 to October 2014
Assisted President and Superintendents with daily activities. Entered Subcontractor paperwork into database. Entered Submittals, Purchase Orders, and Certificates of Insurance. Administrative Assistant / Project Coordinator
M.J. Harris, Inc - Birmingham, AL
February 2004 to April 2012
Assisted President, Vice President, Vice President of Operations, CFO, Senior Project Managers, Project Managers, Superintendents, and Office Manager with day to day activities. Entered all Subcontractor paperwork into Prolog database.
Education
Bachelor of Science in Business Management
Huntingdon College Montgomery
Skills
• AIA (10+ years)
• Excel (10+ years)
• Fast Learner (10+ years)
• Microsoft Word (10+ years)
• Prolog (9 years)
• Project Coordination
• Order Entry
• Maximo
• Project Management
Additional Information
Skills AIA, Prolog, Microsoft Word, Excel and Outlook. Fast Learner, Hard Worker, Loyal, Good People Skills
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