MANUEL MADERO JR
************@*****.*** 1-575-***-**** Roswell, NM 88203
Summary
Detail-oriented Direct Care Worker supports daily living activities and provides transportation to enhance client well-being. Seasoned care expert experienced with developmentally disabled clients. Committed to promoting comfort with dignity and compassion. Dedicated Direct Care Worker passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments and social activities. Well-organized and compassionate with good relationship-building skills. Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support and offering caring companionship. Well-organized with medications and physically fit to handle any client need. Observant caregiver with successful background delivering heartfelt care to residents. Certified in homecare and CPR. Compassionate and service-oriented individual well-educated in medication administration and schedule management. Compassionate Direct Care Worker with CBRF certification. Accommodating and respectful professional with hands-on experience providing companionship and emotional support. Proficiently documents vital statistics and health metrics. Outgoing Direct Care Worker experienced with patients with disabilities and acute ailments. Well-versed in assisting patients with daily living tasks. Committed to improving patient well-being through personal care and interactive engagement. Dependable Personal Care Assistant aiming to fulfill in-home caregiving opportunity to use excellent organization skills demonstrated through an impeccable history of managing client daily activities, appointments and medication needs. Well-versed in administering medication and monitoring nutrition. Trusted to oversee patients in challenging medical states. Reliable personal care professional bringing 5 years of experience in Personal Care Assistant roles. Accustomed to addressing physical and mental disabilities and monitoring needs for convalescent patients. Trusted to care for patients at varying stages of life. Compassionate Personal Care Aide with 5 years of experience working with elderly, disabled, and mentally disabled patients. Known for providing individualized and thorough care and dedicated to long-term patient success. Compassionate home healthcare professional offering demonstrated success in aligning daily activities with care plans and expediently reporting any client status changes. Promotes formation of habits for sustainable health improvement. In-depth knowledge of behavior redirection strategies. Multi-talented Personal Care Aide with 5 years supporting patients with tasks of daily living. Skilled at caring for patients' healthcare needs, grooming, medication admisistration and light housekeeping. Professional and clear communicator when instructing and assisting patients as well as when reporting information to supervisors.
Skills
•Client documentation
•First aid and safety
•Community activities
•Community integration
•Behavior redirection
•Care plan management
•Knowledge of state regulations
•Compassionate client care
•Meal preparation
•Housekeeping
•Client satisfaction
•Cash management experience
•Coordination skills
•Proper phone etiquette
•Database management
•Wound care
•Medication administration
•Records maintenance
Experience
Caregiver Addus Home Health Care (Ambercare) - Roswell, NM 01/2021 - Current
•Maintained clean and well-organized environment for client happiness and safety.
•Improved patient outlook and daily living through compassionate care.
•Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
•Assisted with meal planning to meet nutritional plans.
•Followed care plan and directions to administer medications.
•Drove clients to shop for groceries, attend doctor appointments and run errands.
•Laundered clothing and bedding to prevent infection.
•Aided with mobility and independence for disabled individuals and continually monitored safety.
•Made beds, swept floors and sanitized surfaces to support activities of daily living.
•Maintained daily living standards by assisting clients with personal hygiene needs.
•Assisted patients with daily personal hygiene.
•Provided ongoing compassionate patient care for each client.
•Helped clients with personal needs from exercise to bathing and personal grooming.
•Cooked appetizing and satisfying meals and snacks.
•Assisted patients with bathing, dressing, daily hygiene care and grooming.
•Provided patients with transportation to and from doctor appointments.
•Supervised medication administration, personal hygiene and other activities of daily living.
•Engaged with patients and families to provide emotional support and daily living instruction.
•Developed strong and trusting rapport with patients to facilitate smooth, quality care.
•Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
Tint and Audio Installer Shine Time Auto Tint & Detail - Roswell, NM 05/2015 - 07/2021
•Installed speakers, sound boards, wires and cable setups to deliver sound presentations.
•Monitored multiple sound feeds to preserve appropriate auditory output.
•Maintained physical equipment, overseeing upkeep, deployment and storage to maximize hardware lifecycle.
•Laid out hardware connections according to regulatory and safety specifications to reduce risk and sprawl.
•Upheld strict safety standards when using ladders, tools, electrical devices and other equipment to protect team members, customers and structures from harm.
•Installed, serviced and repaired electronic equipment or instruments.
•Installed mounting equipment, concealed wires within walls and programmed remotes.
•Read and interpreted electronic circuit diagrams, function block diagrams and service manuals to determine extent and nature of malfunction.
•Utilized hand and power tools, resistance meters and oscilloscopes to locate circuit and component faults.
•Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
•Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
•Prioritized and organized tasks to efficiently accomplish service goals.
•Juggled multiple projects and tasks to ensure high quality and timely delivery.
•Performed peripheral testing, troubleshooting and problem-resolution to maintain performance levels.
•Worked with teammates and on-site contacts to assess sound-related needs and requirements.
Cashier Onda Oil Company (Diamond Shamrock) - Roswell, NM 08/2020 - 05/2021
•Operated cash register, collected payments and provided accurate change.
•Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
•Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
•Helped customers find specific products, answered questions and offered product advice.
•Worked closely with front-end staff to assist customers.
•Processed sales transactions to prevent long customer wait times.
•Accepted cash and credit card payments, issued receipts and provided change.
•Trained new team members in cash register operation, stock procedures and customer services.
•Met high productivity standards in processing payments for customers.
•Wrapped items and bagged purchases properly to prevent merchandise breakage.
•Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
•Learned roles of other departments to provide coverage and keep store operational.
•Scanned customer purchases and supported transactions to streamline sales process.
•Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
•Inspected items for damage and obtained replacements for customers.
•Verified customer identification for alcohol or tobacco purchases.
•Answered customer quests, provided store information and escorted to desired store areas.
•Received payments for products and issued receipts.
•Resolved customer complaints and escalated worsening concerns for remediation.
•Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
•Processed 75+ transactions per day with exceptional accuracy.
•Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
•Increased sales by suggesting specific complementary items to customers.
Cashier Allsup's - Roswell, NM 04/2017 - 02/2018
•Operated cash register, collected payments and provided accurate change.
•Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
•Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
•Helped customers find specific products, answered questions and offered product advice.
•Worked closely with front-end staff to assist customers.
•Processed sales transactions to prevent long customer wait times.
•Accepted cash and credit card payments, issued receipts and provided change.
•Trained new team members in cash register operation, stock procedures and customer services.
•Met high productivity standards in processing payments for customers.
•Wrapped items and bagged purchases properly to prevent merchandise breakage.
•Assisted with purchases, locating items and signing up for rewards programs.
•Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
•Learned roles of other departments to provide coverage and keep store operational.
•Scanned customer purchases and supported transactions to streamline sales process.
•Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
•Inspected items for damage and obtained replacements for customers.
•Verified customer identification for alcohol or tobacco purchases.
•Answered customer quests, provided store information and escorted to desired store areas.
•Received payments for products and issued receipts.
•Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
•Promoted specific item options to drive sales and achieve add-on purchases.
•Resolved customer complaints and escalated worsening concerns for remediation.
•Assisted customers with account updates, new service additions and promotional offers.
•Processed 100+ transactions per day with exceptional accuracy.
•Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
•Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
•Increased sales by suggesting specific complementary items to customers.
•Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.
Education and Training
Eastern New Mexico University - Roswell Roswell, NM Expected in 04/2027
GED
Eastern New Mexico University - Roswell Roswell, NM
Some College (No Degree): Business Management
Certifications
•Personal Care Aide (PCA)